{"id":585,"date":"2022-01-26T01:43:07","date_gmt":"2022-01-26T01:43:07","guid":{"rendered":"https:\/\/www.cybermedian.com\/vn\/?p=585"},"modified":"2025-02-18T17:09:17","modified_gmt":"2025-02-18T09:09:17","slug":"how-to-perform-gap-analysis-with-bpmn","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/vn\/how-to-perform-gap-analysis-with-bpmn\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch v\u1edbi BPMN?"},"content":{"rendered":"<p>Ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch bao g\u1ed3m vi\u1ec7c so s\u00e1nh hi\u1ec7u su\u1ea5t th\u1ef1c t\u1ebf v\u1edbi hi\u1ec7u su\u1ea5t ti\u1ec1m n\u0103ng. V\u00ed d\u1ee5, n\u1ebfu m\u1ed9t c\u00f4ng ty kh\u00f4ng t\u1eadn d\u1ee5ng t\u1ed1i \u0111a c\u00e1c ngu\u1ed3n l\u1ef1c hi\u1ec7n c\u00f3, h\u1ecd c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi m\u1ee9c ti\u1ec1m n\u0103ng l\u00fd t\u01b0\u1edfng. N\u00f3i c\u00e1ch kh\u00e1c, ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch l\u00e0 qu\u00e1 tr\u00ecnh m\u00e0 m\u1ecdi ng\u01b0\u1eddi s\u1eed d\u1ee5ng \u0111\u1ec3 ki\u1ec3m tra tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i (quy tr\u00ecnh hi\u1ec7n tr\u1ea1ng) so v\u1edbi tr\u1ea1ng th\u00e1i mong mu\u1ed1n (quy tr\u00ecnh t\u01b0\u01a1ng lai) c\u1ee7a m\u1ed9t c\u00f4ng ty.<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0lmfi3WlkZ6XDLJtI.png\" data-image-id=\"0*lmfi3WlkZ6XDLJtI.png\" data-width=\"443\" data-height=\"268\" data-is-featured=\"true\" \/><\/figure>\n<p>M\u1ed9t k\u1ef9 thu\u1eadt hi\u1ec7u qu\u1ea3 \u0111\u1ec3 bi\u1ebfn t\u1ea7m nh\u00ecn th\u00e0nh k\u1ebft qu\u1ea3 l\u00e0 ph\u00e1t tri\u1ec3n v\u00e0 \u0111i\u1ec1n th\u00f4ng tin v\u00e0o c\u00e1c s\u01a1 \u0111\u1ed3 BPMN hi\u1ec7n tr\u1ea1ng (As-Is) v\u00e0 t\u01b0\u01a1ng lai (To-Be). S\u01a1 \u0111\u1ed3 hi\u1ec7n tr\u1ea1ng m\u00f4 t\u1ea3 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a quy tr\u00ecnh, v\u0103n h\u00f3a v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. S\u01a1 \u0111\u1ed3 t\u01b0\u01a1ng lai m\u00f4 t\u1ea3 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai; n\u00f3i c\u00e1ch kh\u00e1c, c\u00e1ch m\u00e0 quy tr\u00ecnh, v\u0103n h\u00f3a v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c s\u1ebd xu\u1ea5t hi\u1ec7n trong t\u01b0\u01a1ng lai. Vi\u1ec7c nghi\u00ean c\u1ee9u quy tr\u00ecnh hi\u1ec7n tr\u1ea1ng v\u00e0 t\u01b0\u01a1ng lai gi\u00fap x\u00e1c \u0111\u1ecbnh s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa tr\u1ea1ng th\u00e1i kinh doanh hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau, \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 kho\u1ea3ng c\u00e1ch, m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong b\u1ea5t k\u1ef3 s\u00e1ng ki\u1ebfn t\u00e1i c\u1ea5u tr\u00fac\/c\u1ea3i thi\u1ec7n quy tr\u00ecnh kinh doanh n\u00e0o.<\/p>\n<h3>Quy tr\u00ecnh hi\u1ec7n tr\u1ea1ng \/ t\u01b0\u01a1ng lai l\u00e0 g\u00ec?<\/h3>\n<p>Tr\u1ea1ng th\u00e1i <strong>hi\u1ec7n tr\u1ea1ng<\/strong> c\u1ee7a m\u1ed9t quy tr\u00ecnh l\u00e0 tr\u1ea1ng th\u00e1i \u201chi\u1ec7n t\u1ea1i\u201d. \u0110\u00f3 l\u00e0 c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a quy tr\u00ecnh tr\u01b0\u1edbc khi b\u1ea1n th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 thay \u0111\u1ed5i ho\u1eb7c c\u1ea3i ti\u1ebfn n\u00e0o. Ng\u01b0\u1ee3c l\u1ea1i, quy tr\u00ecnh <strong>t\u01b0\u01a1ng lai<\/strong> l\u00e0 tr\u1ea1ng th\u00e1i c\u1ee7a t\u01b0\u01a1ng lai.<\/p>\n<p>Quy tr\u00ecnh \u201chi\u1ec7n tr\u1ea1ng\u201d cho ph\u00e9p b\u1ea1n c\u00f3 c\u00e1i nh\u00ecn ch\u00ednh x\u00e1c v\u1ec1 c\u00e1ch m\u00e0 quy tr\u00ecnh hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng. Khi \u0111\u00e3 hi\u1ec3u r\u00f5 quy tr\u00ecnh nh\u01b0 th\u1ebf n\u00e0o, b\u1ea1n c\u00f3 th\u1ec3 ph\u00e2n t\u00edch n\u00f3 v\u00e0 \u0111\u1ec1 xu\u1ea5t nh\u1eefng c\u1ea3i ti\u1ebfn nh\u1ea5t \u0111\u1ecbnh. BPMN l\u00e0 k\u00fd hi\u1ec7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 t\u00e0i li\u1ec7u h\u00f3a ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch.<\/p>\n<p><strong>Kho\u1ea3ng c\u00e1ch<\/strong> \u0111\u1ec1 c\u1eadp \u0111\u1ebfn kho\u1ea3ng c\u00e1ch gi\u1eefa \u201cn\u01a1i ch\u00fang ta \u0111ang \u1edf\u201d (tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i) v\u00e0 \u201cn\u01a1i ch\u00fang ta mu\u1ed1n \u0111\u1ebfn\u201d (tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau). M\u1ed9t c\u00f4ng ty c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh \u2014 b\u1eb1ng c\u00e1ch \u0111o l\u01b0\u1eddng th\u1eddi gian, ti\u1ec1n b\u1ea1c v\u00e0 lao \u0111\u1ed9ng \u2014 v\u00e0 so s\u00e1nh n\u00f3 v\u1edbi tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 ph\u00e2n t\u00edch nh\u1eefng kho\u1ea3ng c\u00e1ch n\u00e0y, ban qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 t\u1ea1o ra k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 \u0111\u01b0a t\u1ed5 ch\u1ee9c ti\u1ebfn l\u00ean v\u00e0 l\u1ea5p \u0111\u1ea7y nh\u1eefng kho\u1ea3ng tr\u1ed1ng v\u1ec1 hi\u1ec7u su\u1ea5t.<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0vTnGRyHoxUrkt-B.png\" data-image-id=\"0*vTnGRyHoxUrkt-B_.png\" data-width=\"770\" data-height=\"417\" \/><\/figure>\n<h3>S\u01a1 \u0111\u1ed3 quy tr\u00ecnh kinh doanh l\u00e0 g\u00ec?<\/h3>\n<p>Chu\u1ea9n k\u00fd hi\u1ec7u m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh kinh doanh (BPMN) l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh kinh doanh. N\u00f3 h\u1ed7 tr\u1ee3 vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh kinh doanh d\u01b0\u1edbi d\u1ea1ng k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda (S\u01a1 \u0111\u1ed3 Quy tr\u00ecnh Kinh doanh) d\u1ef1a tr\u00ean kh\u00e1i ni\u1ec7m c\u1ee7a s\u01a1 \u0111\u1ed3 ho\u1ea1t \u0111\u1ed9ng trong Ng\u00f4n ng\u1eef M\u00f4 h\u00ecnh H\u00f3a Th\u1ed1ng nh\u1ea5t (<a href=\"https:\/\/www.visual-paradigm.com\/guide\/uml-unified-modeling-language\/what-is-uml\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/uml-unified-modeling-language\/what-is-uml\/\">UML<\/a>). BPMN cung c\u1ea5p cho c\u00e1c doanh nghi\u1ec7p kh\u1ea3 n\u0103ng hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c quy tr\u00ecnh n\u1ed9i b\u1ed9 c\u1ee7a h\u1ecd d\u01b0\u1edbi d\u1ea1ng k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda v\u00e0 gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t c\u00e1c quy tr\u00ecnh \u0111\u00f3 m\u1ed9t c\u00e1ch ti\u00eau chu\u1ea9n. \u0110i\u1ec1u n\u00e0y s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan trong kinh doanh, chuy\u00ean gia CNTT v\u00e0 c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong doanh nghi\u1ec7p giao ti\u1ebfp hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ed1i ph\u00f3 v\u1edbi s\u1ef1 thay \u0111\u1ed5i m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, nhanh ch\u00f3ng v\u00e0 t\u1ed1t h\u01a1n.<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0vKxHw3aaLMzNOJ8o.png\" data-image-id=\"0*vKxHw3aaLMzNOJ8o.png\" data-width=\"704\" data-height=\"179\" \/><\/figure>\n<h3>V\u00ed d\u1ee5 Ph\u00e2n t\u00edch Kho\u1ea3ng c\u00e1ch BPMN \u2014 C\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn<\/h3>\n<p>V\u00ed d\u1ee5 m\u00e0 ch\u00fang t\u00f4i s\u1eafp tr\u00ecnh b\u00e0y l\u00e0 v\u1ec1 m\u1ed9t c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn b\u00e1n h\u00e0ng h\u00f3a. Quy tr\u00ecnh b\u1eaft \u0111\u1ea7u khi \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ebfn h\u00e0nh ki\u1ec3m tra m\u1ee9c t\u1ed3n kho. N\u1ebfu c\u00f3 \u0111\u1ee7 h\u00e0ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng s\u1ebd \u0111\u00f3ng g\u00f3i ch\u00fang. Quy tr\u00ecnh k\u1ebft th\u00fac b\u1eb1ng vi\u1ec7c v\u1eadn chuy\u1ec3n h\u00e0ng \u0111i k\u00e8m v\u1edbi h\u00f3a \u0111\u01a1n. Trong tr\u01b0\u1eddng h\u1ee3p t\u1ed3n kho kh\u00f4ng \u0111\u1ee7, \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng s\u1ebd \u0111\u1ec1 ngh\u1ecb kh\u00e1ch h\u00e0ng s\u1eeda \u0111\u1ed5i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng.<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0A3YxXCfK_Y8NHW6j.png\" data-image-id=\"0*A3YxXCfK_Y8NHW6j.png\" data-width=\"687\" data-height=\"322\" \/><\/figure>\n<h3>N\u00e2ng cao quy tr\u00ecnh hi\u1ec7n tr\u1ea1ng v\u1edbi quy tr\u00ecnh t\u01b0\u01a1ng lai<\/h3>\n<p>Gi\u1ea3 s\u1eed doanh nghi\u1ec7p c\u1ee7a ch\u00fang ta \u0111\u00e3 ph\u00e1t tri\u1ec3n \u0111\u1ebfn m\u1ee9c m\u00e0 b\u00e2y gi\u1edd c\u1ea7n c\u00f3 m\u1ed9t kho \u0111\u1ec3 gi\u1eef cho m\u1ee9c t\u1ed3n kho lu\u00f4n \u1edf m\u1ee9c h\u1ee3p l\u00fd. V\u00ec v\u1eady, ch\u00fang ta \u0111ang t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n quy tr\u00ecnh hi\u1ec7n t\u1ea1i (hi\u1ec7n tr\u1ea1ng) b\u1eb1ng c\u00e1ch ph\u00e2n b\u1ed5 c\u00e1c ngu\u1ed3n l\u1ef1c m\u1edbi \u2014 kho l\u01b0u tr\u1eef cho c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn nh\u1eb1m gi\u1ea3m b\u1edbt kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c n\u1eb7ng c\u1ee7a c\u00e1c \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd t\u1ed3n kho t\u1ed1t h\u01a1n.<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/04i-f8jKxifcXPA46.png\" data-image-id=\"0*4i-f8jKxifcXPA46.png\" data-width=\"687\" data-height=\"457\" \/><\/figure>\n<h3>T\u00e0i nguy\u00ean kh\u00e1c:<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/tutorials\/as-is-to-be-business-process.jsp\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/tutorials\/as-is-to-be-business-process.jsp\">C\u00e1ch ph\u00e1t tri\u1ec3n quy tr\u00ecnh kinh doanh Hi\u1ec7n tr\u1ea1ng v\u00e0 T\u01b0\u01a1ng lai v\u1edbi Visual Paradigm?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/features\/bpmn-diagram-and-tools\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/features\/bpmn-diagram-and-tools\/\">Thi\u1ebft k\u1ebf quy tr\u00ecnh kinh doanh v\u1edbi ph\u1ea7n m\u1ec1m BPMN m\u1ea1nh m\u1ebd<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/what-is-bpmn\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/what-is-bpmn\/\">BPMN l\u00e0 g\u00ec?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/uml-unified-modeling-language\/why-uml-modeling\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/uml-unified-modeling-language\/why-uml-modeling\/\">T\u1ea1i sao c\u1ea7n m\u00f4 h\u00ecnh h\u00f3a UML?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-orchestration-vs-choreography-vs-collaboration\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-orchestration-vs-choreography-vs-collaboration\/\">BPMN: \u0110i\u1ec1u ph\u1ed1i vs V\u0169 \u0111i\u1ec7u vs H\u1ee3p t\u00e1c<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-activity-types-explained\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-activity-types-explained\/\">Gi\u1ea3i th\u00edch c\u00e1c lo\u1ea1i ho\u1ea1t \u0111\u1ed9ng trong BPMN<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-sub-process-types\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/bpmn-sub-process-types\/\">C\u00e1c lo\u1ea1i quy tr\u00ecnh ph\u1ee5 trong BPMN<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/how-to-partition-and-management-large-bpmn-diagram\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.visual-paradigm.com\/guide\/bpmn\/how-to-partition-and-management-large-bpmn-diagram\/\">C\u00e1ch ph\u00e2n chia v\u00e0 qu\u1ea3n l\u00fd m\u1ed9t s\u01a1 \u0111\u1ed3 BPMN l\u1edbn?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Gap analysis involves the comparison of actual performance with potential performance. For example, a company does not make the best use of current resources, it may perform below an idealized potential. In other words, gap analysis is the process people use to examine their current state (or as-is process) with their desired state (to-be process) of a company. It typically is used to determine if the company is meeting expectations and effectively using resources that measure time, money and labor. The management team can then create an action plan to move the organization forward and close the performance gap.<\/p>\n","protected":false},"author":1,"featured_media":1162,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[9],"tags":[52,63,62,53],"class_list":["post-585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn","tag-cn-done","tag-es-done","tag-ja-done","tag-tw-done"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch v\u1edbi BPMN? - Cybermedian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cybermedian.com\/vn\/how-to-perform-gap-analysis-with-bpmn\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch v\u1edbi BPMN? - Cybermedian\" \/>\n<meta property=\"og:description\" content=\"Gap analysis involves the comparison of actual performance with potential performance. For example, a company does not make the best use of current resources, it may perform below an idealized potential. In other words, gap analysis is the process people use to examine their current state (or as-is process) with their desired state (to-be process) of a company. It typically is used to determine if the company is meeting expectations and effectively using resources that measure time, money and labor. 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