{"id":581,"date":"2022-01-26T01:42:22","date_gmt":"2022-01-26T01:42:22","guid":{"rendered":"https:\/\/www.cybermedian.com\/vn\/?p=581"},"modified":"2025-02-14T17:00:04","modified_gmt":"2025-02-14T09:00:04","slug":"cross-functional-flowchart-with-templates-and-examples","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/vn\/cross-functional-flowchart-with-templates-and-examples\/","title":{"rendered":"S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o ch\u1ee9c n\u0103ng – v\u1edbi m\u1eabu v\u00e0 v\u00ed d\u1ee5"},"content":{"rendered":"

C\u00e1c quy tr\u00ecnh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng s\u01a1 \u0111\u1ed3 lu\u1ed3ng, nh\u01b0ng ch\u00fang c\u00f3 m\u1ed9t nh\u01b0\u1ee3c \u0111i\u1ec3m – s\u01a1 \u0111\u1ed3 lu\u1ed3ng ti\u00eau chu\u1ea9n kh\u00f4ng th\u1ec3 ch\u1ec9 ra ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y.<\/p>\n

S\u01a1 \u0111\u1ed3 lu\u1ed3ng ch\u1ee9c n\u0103ng ch\u00e9o cho th\u1ea5y ai \u0111\u00e3 l\u00e0m g\u00ec v\u00e0 khi n\u00e0o trong c\u00e1c s\u01a1 \u0111\u1ed3 b\u01a1i ho\u1eb7c l\u01b0\u1edbi. Nh\u1eefng s\u01a1 \u0111\u1ed3 n\u00e0y \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c th\u00e0nh nhi\u1ec1u ph\u1ea7n \u0111\u1ec3 cung c\u1ea5p th\u00eam c\u00e1c chi\u1ec1u b\u1eb1ng c\u00e1ch g\u00e1n m\u1ed7i b\u01b0\u1edbc quy tr\u00ecnh v\u00e0o m\u1ed9t danh m\u1ee5c. N\u00f3i c\u00e1ch kh\u00e1c, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 lu\u1ed3ng ch\u1ee9c n\u0103ng ch\u00e9o \u0111\u1ec3 m\u00f4 t\u1ea3 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh v\u00e0 b\u1ed9 ph\u1eadn ho\u1eb7c l\u0129nh v\u1ef1c ch\u1ee9c n\u0103ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho c\u00e1c b\u01b0\u1edbc \u0111\u00f3.<\/p>\n

V\u00ed d\u1ee5, m\u1ed9t danh m\u1ee5c c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t b\u00ean li\u00ean quan (c\u00e1 nh\u00e2n, vai tr\u00f2 ho\u1eb7c b\u1ed9 ph\u1eadn), nh\u01b0ng n\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t m\u00e1y m\u00f3c, giai \u0111o\u1ea1n d\u1ef1 \u00e1n, t\u00e0i nguy\u00ean ho\u1eb7c thu\u1ed9c t\u00ednh kh\u00e1c.<\/p>\n

T\u1ea1i sao l\u1ea1i l\u00e0 S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o ch\u1ee9c n\u0103ng?<\/h3>\n

Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp tr\u01b0\u1edbc \u0111\u00f3, m\u1ed9t quy tr\u00ecnh kinh doanh g\u1ea7n nh\u01b0 lu\u00f4n li\u00ean quan \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c b\u00ean li\u00ean quan trong m\u1ecdi doanh nghi\u1ec7p. Lo\u1ea1i h\u00ecnh tr\u1ef1c quan h\u00f3a v\u00e0 qu\u1ea3n l\u00fd quy tr\u00ecnh n\u00e0y tr\u1edf n\u00ean kh\u00f3 kh\u0103n h\u01a1n khi c\u00e1c quy tr\u00ecnh li\u00ean quan \u0111\u1ebfn nhi\u1ec1u b\u00ean li\u00ean quan ho\u1eb7c tr\u1ea3i d\u00e0i qua nhi\u1ec1u giai \u0111o\u1ea1n v\u1edbi \u0111\u1ea7u v\u00e0o t\u1eeb c\u00e1c nh\u00f3m kh\u00e1c nhau. Th\u01b0\u1eddng c\u1ea7n c\u00f3 nh\u1eefng n\u1ed7 l\u1ef1c \u0111\u00e1ng k\u1ec3 \u0111\u1ec3 hi\u1ec3u c\u00e1c quy tr\u00ecnh n\u00e0y th\u00f4ng qua tr\u1ef1c quan h\u00f3a v\u00e0 sau \u0111\u00f3 ph\u00e1t tri\u1ec3n ch\u00fang theo c\u00e1ch m\u00e0 ch\u00fang c\u00f3 th\u1ec3 tr\u1edf n\u00ean m\u01b0\u1ee3t m\u00e0 v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. Trong nh\u1eefng t\u00ecnh hu\u1ed1ng nh\u01b0 v\u1eady, s\u01a1 \u0111\u1ed3 lu\u1ed3ng truy\u1ec1n th\u1ed1ng kh\u00f4ng \u0111\u1ee7 khi n\u00f3i \u0111\u1ebfn vi\u1ec7c tr\u1ef1c quan h\u00f3a c\u00e1c ph\u1ee5 thu\u1ed9c ch\u1ee9c n\u0103ng ch\u00e9o nh\u01b0 v\u1eady.<\/p>\n

S\u01a1 \u0111\u1ed3 lu\u1ed3ng ch\u1ee9c n\u0103ng ch\u00e9o mang l\u1ea1i s\u1ef1 r\u00f5 r\u00e0ng cho c\u00e1c quy tr\u00ecnh b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh ai l\u00e0m g\u00ec. M\u1ed7i l\u00e0n b\u01a1i \u0111\u1ea1i di\u1ec7n cho m\u1ed9t ng\u01b0\u1eddi, nh\u00f3m ho\u1eb7c b\u00ean li\u00ean quan, l\u00e0m cho r\u00f5 r\u00e0ng ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho giai \u0111o\u1ea1n n\u00e0o trong quy tr\u00ecnh \u0111\u1ec3 gi\u00fap tr\u00e1nh nh\u1ea7m l\u1eabn.<\/p>\n

M\u1eabu S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o (L\u00e0n b\u01a1i d\u1ecdc)<\/h3>\n

\u0110\u00e2y l\u00e0 m\u1ed9t s\u01a1 \u0111\u1ed3 l\u00e0n b\u01a1i \u0111\u01a1n gi\u1ea3n, chia nhi\u1ec1u quy tr\u00ecnh th\u00e0nh ba nh\u00f3m d\u1ecdc v\u00e0 b\u1ed1n nh\u00f3m ngang. S\u1eed d\u1ee5ng m\u1eabu n\u00e0y l\u00e0m \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u \u0111\u1ec3 t\u1ea1o ra m\u1ed9t s\u01a1 \u0111\u1ed3 l\u00e0n b\u01a1i. T\u00f9y ch\u1ec9nh s\u01a1 \u0111\u1ed3 cho gi\u1ea3i ph\u00e1p c\u1ee7a b\u1ea1n. Kh\u00f4ng c\u1ea7n \u0111\u0103ng k\u00fd tr\u01b0\u1edbc.<\/p>\n

<\/figure>\n

Ch\u1ec9nh s\u1eeda s\u01a1 \u0111\u1ed3 n\u00e0y<\/a><\/p>\n

M\u1eabu S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o (Ki\u1ec3u l\u01b0\u1edbi)<\/h3>\n

\u0110\u00e2y l\u00e0 m\u1ed9t s\u01a1 \u0111\u1ed3 l\u00e0n b\u01a1i \u0111\u01a1n gi\u1ea3n, chia nhi\u1ec1u quy tr\u00ecnh th\u00e0nh b\u1ed1n nh\u00f3m d\u1ecdc v\u00e0 ba nh\u00f3m ngang. M\u1eabu s\u01a1 \u0111\u1ed3 l\u00e0n b\u01a1i n\u00e0y gi\u00fap b\u1ea1n t\u1ea1o ra c\u00e1c quy tr\u00ecnh trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n.<\/p>\n

<\/figure>\n

Ch\u1ec9nh s\u1eeda s\u01a1 \u0111\u1ed3 n\u00e0y<\/a><\/p>\n

V\u00ed d\u1ee5 S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o (Ki\u1ec3u l\u01b0\u1edbi) – Ph\u00e1t tri\u1ec3n kh\u00f3a h\u1ecdc<\/h3>\n

\u0110\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 s\u01a1 \u0111\u1ed3 l\u00e0n b\u01a1i cho th\u1ea5y to\u00e0n b\u1ed9 quy tr\u00ecnh ph\u00e1t tri\u1ec3n kh\u00f3a h\u1ecdc. Quy tr\u00ecnh \u0111\u01b0\u1ee3c chia th\u00e0nh 4 giai \u0111o\u1ea1n – L\u1eadp k\u1ebf ho\u1ea1ch, Ph\u00e1t tri\u1ec3n, \u0110\u00e1nh gi\u00e1 v\u00e0 Xu\u1ea5t b\u1ea3n. Gi\u00e1o vi\u00ean, ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 v\u00e0 tr\u1ee3 gi\u1ea3ng l\u00e0m vi\u1ec7c c\u00f9ng nhau \u0111\u1ec3 s\u1ea3n xu\u1ea5t m\u1ed9t kh\u00f3a h\u1ecdc.<\/p>\n

<\/figure>\n

Ch\u1ec9nh s\u1eeda s\u01a1 \u0111\u1ed3 n\u00e0y<\/a><\/p>\n

V\u00ed d\u1ee5 S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o – Quy tr\u00ecnh tr\u1ea3 l\u01b0\u01a1ng<\/h3>\n

S\u01a1 \u0111\u1ed3 lu\u1ed3ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng cho th\u1ea5y quy tr\u00ecnh ph\u00ea duy\u1ec7t t\u00edn d\u1ee5ng c\u1ee7a \u0111\u01a1n \u0111\u1eb7t h\u00e0ng (PO). Quy tr\u00ecnh b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c t\u1ea1o m\u1eabu \u0111\u01a1n v\u00e0 tr\u1ea3i qua quy tr\u00ecnh ph\u00ea duy\u1ec7t t\u00edn d\u1ee5ng v\u00e0 ph\u00ea duy\u1ec7t c\u1ee7a ba b\u1ed9 ph\u1eadn kh\u00e1c nhau (B\u1ed9 ph\u1eadn B\u00e1n h\u00e0ng, b\u1ed9 ph\u1eadn t\u00edn d\u1ee5ng v\u00e0 b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd):<\/p>\n

<\/figure>\n

Ch\u1ec9nh s\u1eeda s\u01a1 \u0111\u1ed3 n\u00e0y<\/a><\/p>\n

C\u00f4ng c\u1ee5 S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o tr\u1ef1c tuy\u1ebfn<\/h3>\n

V\u1ebd S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o tr\u1ef1c tuy\u1ebfn, v\u1edbi c\u00f4ng c\u1ee5 S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o tr\u1ef1c tuy\u1ebfn d\u1ec5 s\u1eed d\u1ee5ng<\/p>\n

<\/figure>\n

T\u1ea1o m\u1ed9t S\u01a1 \u0111\u1ed3 lu\u1ed3ng<\/a><\/p>\n

M\u1eabu S\u01a1 \u0111\u1ed3 lu\u1ed3ng tri\u1ec3n khai<\/a><\/h3>\n
<\/figure>\n

Qu\u1ea3n l\u00fd thay \u0111\u1ed5i trang web<\/a><\/p>\n

<\/figure>\n

Quy tr\u00ecnh ph\u00ea duy\u1ec7t t\u00edn d\u1ee5ng<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng ch\u1ee9c n\u0103ng ch\u00e9o<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o c\u1ee7a qu\u00e1n pizza<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o c\u1ee7a b\u1ec7nh vi\u1ec7n<\/a><\/p>\n

<\/figure>\n

M\u1eabu S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o cho kh\u00e1ch h\u00e0ng<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o c\u1ee7a ph\u00f2ng y t\u1ebf<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o thi\u1ebft k\u1ebf x\u00e2y d\u1ef1ng<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o giao d\u1ecbch<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o kh\u00e1ch h\u00e0ng<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u1ee9c n\u0103ng ch\u00e9o thanh to\u00e1n<\/a><\/p>\n

<\/figure>\n

S\u01a1 \u0111\u1ed3 thay \u0111\u1ed5i trang web ch\u1ee9c n\u0103ng ch\u00e9o<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Cross functional flow charts show who did what and when in swimlane or grid charts. These charts are organized into multiple parts to provide additional dimensions by assigning each process step to a category. In other words, you can use a cross functional flowchart to describe the relationship between the steps in the process and the department or functional area responsible for those steps.<\/p>\n","protected":false},"author":1,"featured_media":1184,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[9,13],"tags":[52,63,62,53],"class_list":["post-581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn","category-online-diagrams","tag-cn-done","tag-es-done","tag-ja-done","tag-tw-done"],"yoast_head":"\nS\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o ch\u1ee9c n\u0103ng - v\u1edbi m\u1eabu v\u00e0 v\u00ed d\u1ee5 - Cybermedian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cybermedian.com\/vn\/cross-functional-flowchart-with-templates-and-examples\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u01a1 \u0111\u1ed3 quy tr\u00ecnh ch\u00e9o ch\u1ee9c n\u0103ng - v\u1edbi m\u1eabu v\u00e0 v\u00ed d\u1ee5 - Cybermedian\" \/>\n<meta property=\"og:description\" content=\"Cross functional flow charts show who did what and when in swimlane or grid charts. 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