{"id":486,"date":"2022-01-26T01:14:25","date_gmt":"2022-01-26T01:14:25","guid":{"rendered":"https:\/\/www.cybermedian.com\/vn\/?p=486"},"modified":"2025-02-17T12:07:20","modified_gmt":"2025-02-17T04:07:20","slug":"a-comprehensive-guide-to-5-why-analysis","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/vn\/a-comprehensive-guide-to-5-why-analysis\/","title":{"rendered":"H\u01b0\u1edbng D\u1eabn To\u00e0n Di\u1ec7n v\u1ec1 Ph\u00e2n T\u00edch 5 T\u1ea1i Sao"},"content":{"rendered":"<p class=\"graf graf--p graf-after--h3\" id=\"f9f5\">M\u1ed7i hi\u1ec7u \u1ee9ng \u0111\u1ec1u c\u00f3 m\u1ed9t nguy\u00ean nh\u00e2n. \u201c<a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/tw\/knowledge\/root-cause-analysis\/why-is-five-whys\/\" href=\"https:\/\/online.visual-paradigm.com\/tw\/knowledge\/root-cause-analysis\/why-is-five-whys\/\" rel=\"noopener\" target=\"_blank\">5 T\u1ea1i Sao<\/a>\u201d l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt ban \u0111\u1ea7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi T\u1eadp \u0111o\u00e0n \u00d4 t\u00f4 Toyota \u0111\u1ec3 kh\u00e1m ph\u00e1 c\u00e1c m\u1ed1i quan h\u1ec7 nguy\u00ean nh\u00e2n &#8211; k\u1ebft qu\u1ea3. \u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt h\u1ecfi \u0111\u00e1p l\u1eb7p \u0111i l\u1eb7p l\u1ea1i \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 kh\u00e1m ph\u00e1 c\u00e1c m\u1ed1i quan h\u1ec7 nguy\u00ean nh\u00e2n &#8211; k\u1ebft qu\u1ea3 c\u01a1 b\u1ea3n c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3.<\/p>\n<figure class=\"graf graf--figure graf-after--p\" id=\"4cc4\"><img class=\"graf-image\" data-height=\"618\" data-image-id=\"1*KEaoCScv0VhfrhzpYo2jiw.png\" data-is-featured=\"true\" data-width=\"454\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/1KEaoCScv0VhfrhzpYo2jiw.png\"\/><\/figure>\n<p class=\"graf graf--p graf-after--figure\" id=\"fc5e\">M\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a k\u1ef9 thu\u1eadt n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh <a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/en.wikipedia.org\/wiki\/Root_cause_analysis\" href=\"https:\/\/en.wikipedia.org\/wiki\/Root_cause_analysis\" rel=\"noopener\" target=\"_blank\">nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5<\/a>c\u1ee7a m\u1ed9t khuy\u1ebft \u0111i\u1ec3m ho\u1eb7c v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch l\u1eb7p l\u1ea1i c\u00e2u h\u1ecfi \u201cT\u1ea1i sao?\u201d. M\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi t\u1ea1o th\u00e0nh c\u01a1 s\u1edf cho c\u00e2u h\u1ecfi ti\u1ebfp theo. \u201cN\u0103m\u201d trong t\u00ean g\u1ecdi xu\u1ea5t ph\u00e1t t\u1eeb m\u1ed9t quan s\u00e1t ng\u1eabu nhi\u00ean v\u1ec1 s\u1ed1 l\u1ea7n l\u1eb7p l\u1ea1i c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf--startsWithDoubleQuote graf-after--p\" id=\"0684\"><em class=\"markup--em markup--li-em\">\u201cC\u01a1 s\u1edf c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p khoa h\u1ecdc c\u1ee7a Toyota l\u00e0 h\u1ecfi t\u1ea1i sao n\u0103m l\u1ea7n m\u1ed7i khi ch\u00fang ta ph\u00e1t hi\u1ec7n ra m\u1ed9t v\u1ea5n \u0111\u1ec1\u201c<\/em><\/li>\n<li class=\"graf graf--li graf--startsWithDoubleQuote graf-after--li\" id=\"2c11\"><em class=\"markup--em markup--li-em\">\u201d B\u1eb1ng c\u00e1ch l\u1eb7p l\u1ea1i c\u00e2u h\u1ecfi t\u1ea1i sao n\u0103m l\u1ea7n, b\u1ea3n ch\u1ea5t c\u1ee7a v\u1ea5n \u0111\u1ec1 c\u0169ng nh\u01b0 gi\u1ea3i ph\u00e1p c\u1ee7a n\u00f3 tr\u1edf n\u00ean r\u00f5 r\u00e0ng.\u201c b\u1edfi Taiichi Ohno<\/em><\/li>\n<\/ul>\n<h4 class=\"graf graf--h4 graf-after--li\" id=\"f433\">V\u00ed d\u1ee5 5 T\u1ea1i Sao\u200a\u2014\u200aXe kh\u00f4ng kh\u1edfi \u0111\u1ed9ng<\/h4>\n<ol class=\"postList\">\n<li class=\"graf graf--li graf-after--h4\" id=\"52c3\">T\u1ea1i sao?\u200a\u2014\u200a\u1eaec quy \u0111\u00e3 h\u1ebft \u0111i\u1ec7n<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"3058\">T\u1ea1i sao?\u200a\u2014\u200aM\u00e1y ph\u00e1t \u0111i\u1ec7n kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"14fa\">T\u1ea1i sao?\u200a\u2014\u200aD\u00e2y \u0111ai m\u00e1y ph\u00e1t \u0111i\u1ec7n \u0111\u00e3 b\u1ecb \u0111\u1ee9t<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"522a\">T\u1ea1i sao?\u200a\u2014\u200aD\u00e2y \u0111ai m\u00e1y ph\u00e1t \u0111i\u1ec7n \u0111\u00e3 v\u01b0\u1ee3t qu\u00e1 tu\u1ed5i th\u1ecd s\u1eed d\u1ee5ng v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c thay th\u1ebf<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"2ee3\">T\u1ea1i sao?\u200a\u2014\u200aXe kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o tr\u00ec theo l\u1ecbch b\u1ea3o tr\u00ec \u0111\u01b0\u1ee3c khuy\u1ebfn ngh\u1ecb<\/li>\n<\/ol>\n<p class=\"graf graf--p graf-after--li\" id=\"d387\">Tr\u00ecnh b\u00e0y 5 T\u1ea1i Sao b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng M\u1eabu \u0110\u1ed3 h\u1ecda Th\u00f4ng tin<\/p>\n<figure class=\"graf graf--figure graf-after--p\" id=\"b8b5\"><img class=\"graf-image\" data-height=\"416\" data-image-id=\"1*iBPtNN6ZQtxj4YsU7qFwfw.png\" data-width=\"659\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/1iBPtNN6ZQtxj4YsU7qFwfw.png\"\/><figcaption class=\"imageCaption\"><strong class=\"markup--strong markup--figure-strong\">V\u00ed d\u1ee5 T\u1ea1i Sao \u2014 B\u1ecb b\u1eaft v\u00ec v\u01b0\u1ee3t t\u1ed1c \u0111\u1ed9<\/strong><\/figcaption><\/figure>\n<p class=\"graf graf--p graf-after--figure\" id=\"3ee2\"><strong class=\"markup--strong markup--p-strong\">T\u00f4i b\u1ecb b\u1eaft v\u00ec v\u01b0\u1ee3t t\u1ed1c \u0111\u1ed9.<\/strong><\/p>\n<p class=\"graf graf--p graf-after--p\" id=\"18b1\">1. T\u1ea1i sao t\u00f4i b\u1ecb b\u1eaft v\u00ec v\u01b0\u1ee3t t\u1ed1c \u0111\u1ed9?<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"ecae\"><em class=\"markup--em markup--li-em\">B\u1edfi v\u00ec t\u00f4i \u0111\u1ebfn mu\u1ed9n l\u00e0m.<\/em><\/li>\n<\/ul>\n<p class=\"graf graf--p graf-after--li\" id=\"8ff4\">2. T\u1ea1i sao t\u00f4i \u0111\u1ebfn mu\u1ed9n l\u00e0m?<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"12cb\"><em class=\"markup--em markup--li-em\">B\u1edfi v\u00ec t\u00f4i d\u1eady mu\u1ed9n.<\/em><\/li>\n<\/ul>\n<p class=\"graf graf--p graf-after--li\" id=\"6527\">3. T\u1ea1i sao t\u00f4i d\u1eady mu\u1ed9n?<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"b040\"><em class=\"markup--em markup--li-em\">B\u1edfi v\u00ec \u0111\u1ed3ng h\u1ed3 b\u00e1o th\u1ee9c c\u1ee7a t\u00f4i kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng.<\/em><\/li>\n<\/ul>\n<p class=\"graf graf--p graf-after--li\" id=\"0b84\">4. T\u1ea1i sao \u0111\u1ed3ng h\u1ed3 b\u00e1o th\u1ee9c c\u1ee7a t\u00f4i kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng?<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"3891\"><em class=\"markup--em markup--li-em\">B\u1edfi v\u00ec pin \u0111\u00e3 h\u1ebft.<\/em><\/li>\n<\/ul>\n<p class=\"graf graf--p graf-after--li\" id=\"86d3\">5. T\u1ea1i sao pin l\u1ea1i h\u1ebft?<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"b821\">Qu\u00ean kh\u00f4ng thay th\u1ebf n\u00f3.<\/li>\n<\/ul>\n<h4 class=\"graf graf--h4 graf-after--li\" id=\"56b9\">C\u00e1c M\u1eabu 5 T\u1ea1i Sao Tr\u1ef1c Tuy\u1ebfn Kh\u00e1c<\/h4>\n<figure class=\"graf graf--figure graf-after--h4\" id=\"43b9\"><img class=\"graf-image\" data-height=\"621\" data-image-id=\"1*kwno9l_xuyIeumBvmv1Uaw.png\" data-width=\"627\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/1kwno9l_xuyIeumBvmv1Uaw.png\"\/><\/figure>\n<p class=\"graf graf--p graf-after--figure\" id=\"4bc5\"><a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/db49c22c-35cf-469e-9b47-41209bdcac88.xml&amp;name=5%20Whys%20Funnel\" href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/db49c22c-35cf-469e-9b47-41209bdcac88.xml&amp;name=5%20Whys%20Funnel\" rel=\"noopener\" target=\"_blank\">Ch\u1ec9nh s\u1eeda M\u1eabu 5 T\u1ea1i Sao \u1ede Tr\u00ean Tr\u1ef1c Tuy\u1ebfn<\/a><\/p>\n<figure class=\"graf graf--figure graf-after--p\" id=\"b6ee\"><img class=\"graf-image\" data-height=\"571\" data-image-id=\"1*Uic55GixvqIEXwhqPjMbWg.png\" data-width=\"965\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/1Uic55GixvqIEXwhqPjMbWg.png\"\/><\/figure>\n<p class=\"graf graf--p graf-after--figure\" id=\"d721\"><a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/112571ef-832f-4e96-8cd6-7f31738c148a.xml&amp;name=5%20Whys%20Template%20(With%20Confirmation)\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/112571ef-832f-4e96-8cd6-7f31738c148a.xml&amp;name=5%20Whys%20Template%20%28With%20Confirmation%29\" rel=\"noopener\" target=\"_blank\">Ch\u1ec9nh s\u1eeda M\u1eabu 5 T\u1ea1i Sao \u1ede Tr\u00ean Tr\u1ef1c Tuy\u1ebfn<\/a><\/p>\n<figure class=\"graf graf--figure graf-after--p\" id=\"7e98\"><img class=\"graf-image\" data-height=\"661\" data-image-id=\"1*XYrKlmtWz8tdX3dJWeu0BQ.png\" data-width=\"529\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/1XYrKlmtWz8tdX3dJWeu0BQ.png\"\/><\/figure>\n<p class=\"graf graf--p graf-after--figure\" id=\"5b86\"><a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/3cc0cca1-38b7-4efc-b3ba-2e017c7dadb2.xml&amp;name=5%20Whys%20Template\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#diagram:proj=0&amp;type=5Whys&amp;gallery=\/repository\/3cc0cca1-38b7-4efc-b3ba-2e017c7dadb2.xml&amp;name=5%20Whys%20Template\" rel=\"noopener\" target=\"_blank\">Ch\u1ec9nh s\u1eeda M\u1eabu 5 T\u1ea1i Sao \u1ede Tr\u00ean Tr\u1ef1c Tuy\u1ebfn<\/a><\/p>\n<h4 class=\"graf graf--h4 graf-after--p\" id=\"c30b\">T\u1ea1o Ph\u00e2n T\u00edch 5 T\u1ea1i Sao S\u1eed D\u1ee5ng B\u1ea3ng T\u00ednh Tr\u1ef1c Tuy\u1ebfn<\/h4>\n<figure class=\"graf graf--figure graf-after--h4\" id=\"22b6\"><img class=\"graf-image\" data-height=\"808\" data-image-id=\"1*2oEv999tu2GO7nAQhuLjpA.png\" data-width=\"1436\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/vn\/wp-content\/uploads\/sites\/14\/2022\/02\/12oEv999tu2GO7nAQhuLjpA.png\"\/><figcaption class=\"imageCaption\">C\u00e1ch t\u1ea1o Ph\u00e2n T\u00edch 5 T\u1ea1i Sao S\u1eed D\u1ee5ng B\u1ea3ng Tr\u1ef1c Tuy\u1ebfn Mi\u1ec5n Ph\u00ed<\/figcaption><\/figure>\n<h4 class=\"graf graf--h4 graf-after--figure\" id=\"1fb3\">C\u00e1c B\u00e0i Vi\u1ebft Ph\u00e2n T\u00edch Nguy\u00ean Nh\u00e2n v\u00e0 K\u1ebft Qu\u1ea3 Li\u00ean Quan<\/h4>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--h4\" id=\"cf11\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/www.visual-paradigm.com\/project-management\/fishbone-diagram-and-5-whys\/\" href=\"https:\/\/www.visual-paradigm.com\/project-management\/fishbone-diagram-and-5-whys\/\" rel=\"noopener\" target=\"_blank\">Ph\u00e2n T\u00edch Nguy\u00ean Nh\u00e2n v\u00e0 K\u1ebft Qu\u1ea3: S\u1eed D\u1ee5ng S\u01a1 \u0110\u1ed3 X\u01b0\u01a1ng C\u00e1<\/a><\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"a2a0\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/www.visual-paradigm.com\/tw\/tutorials\/how-to-use\" href=\"https:\/\/www.visual-paradigm.com\/tw\/tutorials\/how-to-use\" rel=\"noopener\" target=\"_blank\">C\u00e1ch s\u1eed d\u1ee5ng S\u01a1 \u0110\u1ed3 C\u00e2y 5 T\u1ea1i Sao cho Ph\u00e2n T\u00edch Nguy\u00ean Nh\u00e2n G\u1ed1c?<\/a><\/li>\n<li class=\"graf graf--li graf-after--li graf--trailing\" id=\"afdd\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/knowledge\/problem-solving\/why-why-diagram-for-root-cause-analysis\/\" href=\"https:\/\/online.visual-paradigm.com\/knowledge\/problem-solving\/why-why-diagram-for-root-cause-analysis\/\" rel=\"noopener\" target=\"_blank\">Ph\u00e2n T\u00edch Nguy\u00ean Nh\u00e2n G\u1ed1c S\u1eed D\u1ee5ng S\u01a1 \u0110\u1ed3 T\u1ea1i Sao-T\u1ea1i Sao<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The 5 Whys is a simple tool used to help you understand what\u2019s causing a problem by using an iterative interrogative technique to explore the root cause underlying a particular problem. As the name suggested, 5 Whys takes five iterations of asking \u201cWhy\u201d to drill down from one symptom to another until you reached the root cause (Sometimes asking \u201cWhy?\u201d five times is too many, and sometimes you need to ask it more than five times).<\/p>\n","protected":false},"author":1,"featured_media":1841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[10,14,15],"tags":[52,63,62,53],"class_list":["post-486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brainstorming","category-infographics","category-strategic-planning","tag-cn-done","tag-es-done","tag-ja-done","tag-tw-done"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>H\u01b0\u1edbng D\u1eabn To\u00e0n Di\u1ec7n v\u1ec1 Ph\u00e2n T\u00edch 5 T\u1ea1i Sao - Cybermedian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cybermedian.com\/vn\/a-comprehensive-guide-to-5-why-analysis\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u01b0\u1edbng D\u1eabn To\u00e0n Di\u1ec7n v\u1ec1 Ph\u00e2n T\u00edch 5 T\u1ea1i Sao - Cybermedian\" \/>\n<meta property=\"og:description\" content=\"The 5 Whys is a simple tool used to help you understand what\u2019s causing a problem by using an iterative interrogative technique to explore the root cause underlying a particular problem. 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