{"id":11898,"date":"2026-04-06T22:55:59","date_gmt":"2026-04-06T14:55:59","guid":{"rendered":"https:\/\/www.cybermedian.com\/vn\/bpmn-project-managers-reduce-scope-creep\/"},"modified":"2026-04-06T22:55:59","modified_gmt":"2026-04-06T14:55:59","slug":"bpmn-project-managers-reduce-scope-creep","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/vn\/bpmn-project-managers-reduce-scope-creep\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh \u0111\u1ec3 gi\u1ea3m thi\u1ec3u hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi d\u1ef1 \u00e1n"},"content":{"rendered":"

Hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi l\u00e0 k\u1ebb gi\u1ebft ng\u01b0\u1eddi th\u1ea7m l\u1eb7ng c\u1ee7a th\u00e0nh c\u00f4ng d\u1ef1 \u00e1n. N\u00f3 x\u1ea3y ra khi ranh gi\u1edbi c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n m\u1edf r\u1ed9ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh t\u01b0\u01a1ng \u1ee9ng v\u1ec1 th\u1eddi gian, ng\u00e2n s\u00e1ch ho\u1eb7c ngu\u1ed3n l\u1ef1c. \u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y th\u01b0\u1eddng kh\u00f3 tr\u00e1nh kh\u1ecfi, nh\u01b0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c. M\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 ki\u1ec3m so\u00e1t c\u00e1c ranh gi\u1edbi n\u00e0y l\u00e0 M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh, th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 BPMN. Chu\u1ea9n m\u1ef1c n\u00e0y cung c\u1ea5p m\u1ed9t ng\u00f4n ng\u1eef tr\u1ef1c quan gi\u00fap l\u00e0m r\u00f5 quy tr\u00ecnh, x\u00e1c \u0111\u1ecbnh c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra v\u00e0 thi\u1ebft l\u1eadp k\u1ef3 v\u1ecdng r\u00f5 r\u00e0ng gi\u1eefa c\u00e1c b\u00ean li\u00ean quan.<\/p>\n

B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng BPMN, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u00f3 kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c bao g\u1ed3m v\u00e0, quan tr\u1ecdng kh\u00f4ng k\u00e9m, nh\u1eefng g\u00ec b\u1ecb lo\u1ea1i tr\u1eeb kh\u1ecfi d\u1ef1 \u00e1n. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u00e1ch t\u1eadn d\u1ee5ng chu\u1ea9n m\u00f4 h\u00ecnh h\u00f3a n\u00e0y \u0111\u1ec3 duy tr\u00ec ki\u1ec3m so\u00e1t ph\u1ea1m vi d\u1ef1 \u00e1n, \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n v\u00e0 ng\u0103n ch\u1eb7n nh\u1eefng thay \u0111\u1ed5i kh\u00f4ng \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n l\u00e0m ch\u1eadm ti\u1ebfn \u0111\u1ed9 giao h\u00e0ng.<\/p>\n

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\"Kawaii-style<\/figure>\n<\/div>\n

\ud83e\uddd0 Hi\u1ec3u r\u00f5 v\u1ec1 hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a n\u00f3<\/h2>\n

Hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi kh\u00f4ng x\u1ea3y ra trong ch\u00e2n kh\u00f4ng. N\u00f3 l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c y\u00eau c\u1ea7u m\u01a1 h\u1ed3, k\u1ef3 v\u1ecdng kh\u00f4ng \u0111\u1ed3ng b\u1ed9 v\u00e0 thi\u1ebfu ki\u1ec3m so\u00e1t thay \u0111\u1ed5i ch\u00ednh th\u1ee9c. Khi m\u1ed9t d\u1ef1 \u00e1n b\u1eaft \u0111\u1ea7u m\u00e0 kh\u00f4ng c\u00f3 \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng v\u1ec1 \u0111i\u1ec3m k\u1ebft th\u00fac, c\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng cho r\u1eb1ng c\u00e1c t\u00ednh n\u0103ng ho\u1eb7c nhi\u1ec7m v\u1ee5 b\u1ed5 sung l\u00e0 ng\u1ea7m hi\u1ec3u ho\u1eb7c \u0111\u01b0\u1ee3c mong \u0111\u1ee3i.<\/p>\n

H\u1eadu qu\u1ea3 c\u1ee7a hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi kh\u00f4ng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t l\u00e0 nghi\u00eam tr\u1ecdng:<\/p>\n

    \n
  • V\u01b0\u1ee3t ng\u00e2n s\u00e1ch:<\/strong>M\u1ed7i nhi\u1ec7m v\u1ee5 b\u1ed5 sung \u0111\u1ec1u \u0111\u00f2i h\u1ecfi ngu\u1ed3n l\u1ef1c. Khi danh s\u00e1ch t\u0103ng l\u00ean, chi ph\u00ed c\u0169ng t\u0103ng theo.<\/li>\n
  • Giao h\u00e0ng b\u1ecb ch\u1eadm tr\u1ec5:<\/strong>Nhi\u1ec1u vi\u1ec7c h\u01a1n ngh\u0129a l\u00e0 nhi\u1ec1u th\u1eddi gian h\u01a1n. C\u00e1c m\u1ed1c th\u1eddi gian b\u1ecb tr\u1ec5 khi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u01b0\u1ee3t qu\u00e1 n\u0103ng l\u1ef1c.<\/li>\n
  • C\u1ea1n ki\u1ec7t \u0111\u1ed9i ng\u0169:<\/strong>S\u1ef1 m\u1edf r\u1ed9ng li\u00ean t\u1ee5c kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 gi\u1ea3m nh\u1eb9 d\u1eabn \u0111\u1ebfn m\u1ec7t m\u1ecfi v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng gi\u1ea3m s\u00fat.<\/li>\n
  • S\u1ef1 b\u1ea5t m\u00e3n c\u1ee7a c\u00e1c b\u00ean li\u00ean quan:<\/strong>Khi c\u00e1c d\u1ef1 \u00e1n kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c cam k\u1ebft ban \u0111\u1ea7u, ni\u1ec1m tin s\u1ebd suy gi\u1ea3m.<\/li>\n<\/ul>\n

    \u0110\u1ec3 ch\u1ea5m d\u1ee9t chu k\u1ef3 n\u00e0y, b\u1ea1n c\u1ea7n m\u1ed9t c\u01a1 s\u1edf chu\u1ea9n. B\u1ea1n c\u1ea7n m\u1ed9t t\u00e0i li\u1ec7u \u0111\u00f3ng vai tr\u00f2 l\u00e0 ngu\u1ed3n th\u00f4ng tin duy nh\u1ea5t v\u1ec1 nh\u1eefng g\u00ec d\u1ef1 \u00e1n s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c. \u0110\u00e2y ch\u00ednh l\u00e0 l\u00fac m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh tr\u1edf n\u00ean then ch\u1ed1t.<\/p>\n

    \ud83d\uddfa\ufe0f Gi\u1edbi thi\u1ec7u v\u1ec1 M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN)<\/h2>\n

    BPMN l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p chu\u1ea9n h\u00f3a \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh. N\u00f3 s\u1eed d\u1ee5ng m\u1ed9t b\u1ed9 k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda \u0111\u1ec3 bi\u1ec3u di\u1ec5n c\u00e1c b\u01b0\u1edbc, quy\u1ebft \u0111\u1ecbnh v\u00e0 s\u1ef1 ki\u1ec7n t\u1ea1o n\u00ean m\u1ed9t lu\u1ed3ng c\u00f4ng vi\u1ec7c. Kh\u00e1c v\u1edbi c\u00e1c t\u00e0i li\u1ec7u y\u00eau c\u1ea7u v\u0103n b\u1ea3n, v\u1ed1n c\u00f3 th\u1ec3 b\u1ecb hi\u1ec3u theo nhi\u1ec1u c\u00e1ch kh\u00e1c nhau, c\u00e1c s\u01a1 \u0111\u1ed3 BPMN cung c\u1ea5p m\u1ed9t bi\u1ec3u di\u1ec5n tr\u1ef1c quan \u0111\u01b0\u1ee3c hi\u1ec3u ph\u1ed5 bi\u1ebfn b\u1edfi c\u1ea3 c\u00e1c \u0111\u1ed9i ng\u0169 kinh doanh v\u00e0 k\u1ef9 thu\u1eadt.<\/p>\n

    \u0110\u1ed1i v\u1edbi m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, BPMN \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t h\u1ee3p \u0111\u1ed3ng. N\u00f3 tr\u1ef1c quan h\u00f3a quy tr\u00ecnh \u201cHi\u1ec7n t\u1ea1i\u201d v\u00e0 quy tr\u00ecnh \u201cT\u01b0\u01a1ng lai\u201d. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh lu\u1ed3ng c\u00f4ng vi\u1ec7c, b\u1ea1n ng\u1ea7m \u0111\u1ecbnh ngh\u0129a ph\u1ea1m vi. B\u1ea5t k\u1ef3 \u0111i\u1ec1u g\u00ec n\u1eb1m ngo\u00e0i lu\u1ed3ng c\u00f4ng vi\u1ec7c \u0111\u1ec1u, theo \u0111\u1ecbnh ngh\u0129a, n\u1eb1m ngo\u00e0i ph\u1ea1m vi.<\/p>\n

    \ud83c\udfd7\ufe0f X\u00e2y d\u1ef1ng c\u01a1 s\u1edf ph\u1ea1m vi d\u1ef1 \u00e1n b\u1eb1ng BPMN<\/h2>\n

    N\u1ec1n t\u1ea3ng c\u1ee7a ki\u1ec3m so\u00e1t ph\u1ea1m vi n\u1eb1m \u1edf vi\u1ec7c b\u1ea3n \u0111\u1ed3 h\u00f3a ban \u0111\u1ea7u quy tr\u00ecnh. M\u1ed9t s\u01a1 \u0111\u1ed3 BPMN t\u1ea1o ra m\u1ed9t ranh gi\u1edbi tr\u1ef1c quan, \u0111\u00f3ng vai tr\u00f2 l\u00e0 \u0111i\u1ec3m tham chi\u1ebfu cho m\u1ecdi cu\u1ed9c th\u1ea3o lu\u1eadn trong t\u01b0\u01a1ng lai. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch c\u00e1c th\u00e0nh ph\u1ea7n BPMN c\u1ee5 th\u1ec3 g\u00f3p ph\u1ea7n x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi.<\/p>\n

    1. S\u1ef1 ki\u1ec7n B\u1eaft \u0111\u1ea7u v\u00e0 K\u1ebft th\u00fac: X\u00e1c \u0111\u1ecbnh ranh gi\u1edbi<\/h3>\n

    M\u1ecdi quy tr\u00ecnh \u0111\u1ec1u ph\u1ea3i c\u00f3 \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac. Trong BPMN, ch\u00fang \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng c\u00e1c h\u00ecnh tr\u00f2n.<\/p>\n

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    • S\u1ef1 ki\u1ec7n B\u1eaft \u0111\u1ea7u:<\/strong>R\u00f5 r\u00e0ng \u0111\u00e1nh d\u1ea5u \u0111i\u1ec3m k\u00edch ho\u1ea1t cho d\u1ef1 \u00e1n ho\u1eb7c quy tr\u00ecnh. \u0110i\u1ec1u n\u00e0y x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m v\u00e0o. M\u1ecdi y\u00eau c\u1ea7u kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi \u0111i\u1ec3m k\u00edch ho\u1ea1t n\u00e0y \u0111\u1ec1u n\u1eb1m ngo\u00e0i ph\u1ea1m vi hi\u1ec7n t\u1ea1i.<\/li>\n
    • S\u1ef1 ki\u1ec7n K\u1ebft th\u00fac:<\/strong>\u0110\u00e1nh d\u1ea5u ti\u00eau ch\u00ed ho\u00e0n th\u00e0nh. \u0110i\u1ec1u n\u00e0y x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m ra. C\u00e1c b\u00ean li\u00ean quan bi\u1ebft ch\u00ednh x\u00e1c khi n\u00e0o quy tr\u00ecnh k\u1ebft th\u00fac. S\u1ef1 m\u01a1 h\u1ed3 v\u1ec1 vi\u1ec7c \u201cho\u00e0n th\u00e0nh\u201d \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf.<\/li>\n<\/ul>\n

      2. Nhi\u1ec7m v\u1ee5 v\u00e0 Ho\u1ea1t \u0111\u1ed9ng: C\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra<\/h3>\n

      C\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u1ea1i di\u1ec7n cho c\u00e1c m\u1ee5c c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3. Trong b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n, ch\u00fang tr\u1ef1c ti\u1ebfp t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra ho\u1eb7c c\u1ed9t m\u1ed1c.<\/p>\n

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      • M\u1ed7i nhi\u1ec7m v\u1ee5 c\u1ea7n c\u00f3 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch r\u00f5 r\u00e0ng v\u00e0 \u0111\u1ea7u ra r\u00f5 r\u00e0ng.<\/li>\n
      • Khi m\u1ed9t b\u00ean li\u00ean quan y\u00eau c\u1ea7u thay \u0111\u1ed5i, b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh tr\u1ef1c quan v\u1ecb tr\u00ed c\u1ee7a n\u00f3 trong quy tr\u00ecnh. N\u1ebfu n\u00f3 kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi khung nhi\u1ec7m v\u1ee5 n\u00e0o, th\u00ec \u0111\u00f3 l\u00e0 m\u1ed9t m\u1ee5c ph\u1ea1m vi m\u1edbi.<\/li>\n
      • C\u00e1c nhi\u1ec7m v\u1ee5 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u00f3m l\u1ea1i th\u00e0nh c\u00e1c h\u1ed3 ho\u1eb7c c\u00e1c l\u00e0n \u0111\u1ec3 th\u1ec3 hi\u1ec7n tr\u00e1ch nhi\u1ec7m. \u0110i\u1ec1u n\u00e0y ng\u0103n ng\u1eeba vi\u1ec7c c\u00f4ng vi\u1ec7c b\u1ecb giao nh\u1ea7m cho \u0111\u1ed9i nh\u00f3m sai.<\/li>\n<\/ul>\n

        3. C\u1ed5ng: C\u00e1c \u0111i\u1ec3m ra quy\u1ebft \u0111\u1ecbnh v\u00e0 c\u00e1c r\u00e0ng bu\u1ed9c<\/h3>\n

        C\u00e1c c\u1ed5ng \u0111\u1ea1i di\u1ec7n cho nh\u1eefng \u0111i\u1ec3m m\u00e0 quy tr\u00ecnh t\u00e1ch ra d\u1ef1a tr\u00ean m\u1ed9t quy\u1ebft \u0111\u1ecbnh. Nh\u1eefng \u0111i\u1ec3m n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ki\u1ec3m so\u00e1t ph\u1ea1m vi v\u00ec ch\u00fang x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec1u ki\u1ec7n.<\/p>\n

          \n
        • C\u1ed5ng lo\u1ea1i lo\u1ea1i tr\u1eeb:<\/strong>Ch\u1ec9 ra r\u1eb1ng ch\u1ec9 c\u00f3 m\u1ed9t con \u0111\u01b0\u1eddng \u0111\u01b0\u1ee3c ch\u1ecdn. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u g\u00ec x\u1ea3y ra n\u1ebfu c\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u1ee5 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng. V\u00ed d\u1ee5, n\u1ebfu m\u1ed9t y\u00eau c\u1ea7u kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng, quy tr\u00ecnh c\u00f3 th\u1ec3 quay l\u1ea1i \u0111\u1ec3 s\u1eeda ch\u1eefa thay v\u00ec ti\u1ebfp t\u1ee5c ti\u1ebfn tri\u1ec3n.<\/li>\n
        • C\u1ed5ng lo\u1ea1i bao h\u00e0m:<\/strong>Cho ph\u00e9p nhi\u1ec1u con \u0111\u01b0\u1eddng. \u0110i\u1ec1u n\u00e0y gi\u00fap qu\u1ea3n l\u00fd c\u00e1c bi\u1ebfn th\u1ec3 v\u1ec1 ph\u1ea1m vi m\u00e0 kh\u00f4ng c\u1ea7n t\u1ea1o ra c\u00e1c d\u1ef1 \u00e1n ri\u00eang bi\u1ec7t.<\/li>\n<\/ul>\n

          \ud83d\udd04 Qu\u1ea3n l\u00fd thay \u0111\u1ed5i m\u00e0 kh\u00f4ng g\u00e2y h\u1ed7n lo\u1ea1n<\/h2>\n

          Thay \u0111\u1ed5i l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. M\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 ng\u0103n c\u1ea3n thay \u0111\u1ed5i, m\u00e0 l\u00e0 qu\u1ea3n l\u00fd n\u00f3 sao cho kh\u00f4ng ph\u00e1 h\u1ee7y n\u1ec1n t\u1ea3ng d\u1ef1 \u00e1n. BPMN h\u1ed7 tr\u1ee3 \u0111i\u1ec1u n\u00e0y th\u00f4ng qua ph\u00e2n t\u00edch t\u00e1c \u0111\u1ed9ng tr\u1ef1c quan.<\/p>\n

          Quy tr\u00ecnh y\u00eau c\u1ea7u thay \u0111\u1ed5i<\/h3>\n

          Khi m\u1ed9t b\u00ean li\u00ean quan y\u00eau c\u1ea7u thay \u0111\u1ed5i, b\u1ea1n kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u1ec9 n\u00f3i c\u00f3 hay kh\u00f4ng. B\u1ea1n c\u1ea7n m\u00f4 h\u00ecnh h\u00f3a s\u1ef1 thay \u0111\u1ed5i \u0111\u00f3.<\/p>\n

            \n
          • Tr\u1ef1c quan h\u00f3a t\u00e1c \u0111\u1ed9ng:<\/strong>V\u1ebd s\u1ef1 thay \u0111\u1ed5i \u0111\u1ec1 xu\u1ea5t l\u00ean s\u01a1 \u0111\u1ed3 hi\u1ec7n c\u00f3. Li\u1ec7u n\u00f3 c\u00f3 y\u00eau c\u1ea7u m\u1ed9t nhi\u1ec7m v\u1ee5 m\u1edbi kh\u00f4ng? Li\u1ec7u n\u00f3 c\u00f3 thay \u0111\u1ed5i \u0111i\u1ec1u ki\u1ec7n t\u1ea1i m\u1ed9t c\u1ed5ng kh\u00f4ng? Li\u1ec7u n\u00f3 c\u00f3 y\u00eau c\u1ea7u m\u1ed9t l\u00e0n t\u00e0i nguy\u00ean m\u1edbi kh\u00f4ng?<\/li>\n
          • Theo d\u00f5i c\u00e1c ph\u1ee5 thu\u1ed9c:<\/strong>C\u00e1c m\u0169i t\u00ean BPMN th\u1ec3 hi\u1ec7n lu\u1ed3ng. B\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y ch\u00ednh x\u00e1c nh\u1eefng nhi\u1ec7m v\u1ee5 ph\u00eda d\u01b0\u1edbi s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi m\u1ed9t thay \u0111\u1ed5i ph\u00eda tr\u00ean.<\/li>\n
          • \u0110o l\u01b0\u1eddng chi ph\u00ed:<\/strong>Sau khi thay \u0111\u1ed5i \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ebfm s\u1ed1 nhi\u1ec7m v\u1ee5 m\u1edbi v\u00e0 \u01b0\u1edbc t\u00ednh th\u1eddi gian b\u1ed5 sung c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n

            So s\u00e1nh qu\u1ea3n l\u00fd thay \u0111\u1ed5i b\u1eb1ng l\u1eddi n\u00f3i v\u00e0 b\u1eb1ng h\u00ecnh \u1ea3nh<\/h3>\n\n\n\n\n\n\n\n\n
            M\u1eb7t<\/th>\nM\u00f4 t\u1ea3 b\u1eb1ng l\u1eddi \/ v\u0103n b\u1ea3n<\/th>\nM\u00f4 h\u00ecnh tr\u1ef1c quan BPMN<\/th>\n<\/tr>\n<\/thead>\n
            \u0110\u1ed9 r\u00f5 r\u00e0ng<\/strong><\/td>\nM\u1edf r\u1ed9ng cho nhi\u1ec1u c\u00e1ch hi\u1ec3u; d\u1ec5 b\u1ecb sai s\u00f3t do ghi nh\u1edb.<\/td>\nR\u00f5 r\u00e0ng; c\u00e1c k\u00fd hi\u1ec7u chu\u1ea9n h\u00f3a.<\/td>\n<\/tr>\n
            Ph\u00e2n t\u00edch t\u00e1c \u0111\u1ed9ng<\/strong><\/td>\nY\u00eau c\u1ea7u m\u00f4 ph\u1ecfng trong t\u00e2m tr\u00ed quy tr\u00ecnh.<\/td>\nTheo d\u00f5i tr\u1ef1c quan t\u1ee9c th\u00ec v\u1ec1 lu\u1ed3ng v\u00e0 c\u00e1c m\u1ed1i quan h\u1ec7 ph\u1ee5 thu\u1ed9c.<\/td>\n<\/tr>\n
            S\u1ef1 \u0111\u1ed3ng thu\u1eadn c\u1ee7a b\u00ean li\u00ean quan<\/strong><\/td>\nKh\u00f3 truy\u1ec1n \u0111\u1ea1t m\u00e0 kh\u00f4ng d\u00f9ng thu\u1eadt ng\u1eef chuy\u00ean m\u00f4n.<\/td>\nD\u1ec5 hi\u1ec3u \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean li\u00ean quan kh\u00f4ng chuy\u00ean.<\/td>\n<\/tr>\n
            T\u00e0i li\u1ec7u<\/strong><\/td>\nV\u0103n b\u1ea3n c\u00f3 th\u1ec3 b\u1ecb m\u1ea5t ho\u1eb7c \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd phi\u00ean b\u1ea3n k\u00e9m.<\/td>\nS\u01a1 \u0111\u1ed3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 b\u1ea3n ghi v\u0129nh vi\u1ec5n v\u1ec1 tr\u1ea1ng th\u00e1i \u0111\u00e3 th\u1ed1ng nh\u1ea5t.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            \ud83e\udd1d \u0110\u1ed3ng thu\u1eadn c\u00e1c b\u00ean li\u00ean quan th\u00f4ng qua h\u00ecnh \u1ea3nh tr\u1ef1c quan<\/h2>\n

            M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n ch\u00ednh d\u1eabn \u0111\u1ebfn m\u1edf r\u1ed9ng ph\u1ea1m vi l\u00e0 s\u1ef1 gi\u1ea3 \u0111\u1ecbnh r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u hi\u1ec3u y\u00eau c\u1ea7u theo c\u00f9ng m\u1ed9t c\u00e1ch. C\u00e1c y\u00eau c\u1ea7u d\u1ef1a tr\u00ean v\u0103n b\u1ea3n th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn kho\u1ea3ng tr\u1ed1ng trong hi\u1ec3u bi\u1ebft. M\u1ed9t b\u00ean li\u00ean quan c\u00f3 th\u1ec3 \u0111\u1ecdc m\u1ed9t y\u00eau c\u1ea7u v\u00e0 h\u00ecnh dung ra m\u1ed9t t\u00ednh n\u0103ng m\u00e0 \u0111\u1ed9i ng\u0169 hi\u1ec3u theo c\u00e1ch kh\u00e1c.<\/p>\n

            BPMN l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch n\u00e0y.<\/p>\n

              \n
            • Ng\u00f4n ng\u1eef chung:<\/strong> BPMN s\u1eed d\u1ee5ng c\u00e1c bi\u1ec3u t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn tr\u00ean to\u00e0n c\u1ea7u. M\u1ed9t h\u00ecnh ch\u1eef nh\u1eadt l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5. M\u1ed9t h\u00ecnh thoi l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh. \u0110i\u1ec1u n\u00e0y gi\u1ea3m t\u1ea3i nh\u1eadn th\u1ee9c khi hi\u1ec3u t\u00e0i li\u1ec7u.<\/li>\n
            • H\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc:<\/strong> B\u1ea1n c\u00f3 th\u1ec3 d\u1eabn c\u00e1c b\u00ean li\u00ean quan qua s\u01a1 \u0111\u1ed3 t\u1eebng b\u01b0\u1edbc m\u1ed9t. \u201cN\u1ebfu ch\u00fang ta l\u00e0m X, th\u00ec Y x\u1ea3y ra. N\u1ebfu ch\u00fang ta l\u00e0m Z, th\u00ec ch\u00fang ta d\u1eebng l\u1ea1i.\u201d S\u1ef1 tham gia ch\u1ee7 \u0111\u1ed9ng n\u00e0y x\u00e1c nh\u1eadn ph\u1ea1m vi.<\/li>\n
            • X\u00e1c nh\u1eadn:<\/strong> C\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 x\u00e1c nh\u1eadn lu\u1ed3ng tr\u01b0\u1edbc khi c\u00f4ng vi\u1ec7c b\u1eaft \u0111\u1ea7u. N\u1ebfu h\u1ecd th\u1ea5y m\u1ed9t con \u0111\u01b0\u1eddng kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi mong \u0111\u1ee3i c\u1ee7a m\u00ecnh, h\u1ecd c\u00f3 th\u1ec3 s\u1eeda ngay l\u1eadp t\u1ee9c, thay v\u00ec sau n\u00e0y.<\/li>\n<\/ul>\n

              \u26a0\ufe0f Ph\u00e1t hi\u1ec7n r\u1ee7i ro trong lu\u1ed3ng quy tr\u00ecnh<\/h2>\n

              M\u1edf r\u1ed9ng ph\u1ea1m vi th\u01b0\u1eddng xu\u1ea5t ph\u00e1t t\u1eeb c\u00e1c r\u1ee7i ro x\u1ea3y ra mu\u1ed9n h\u01a1n. Khi m\u1ed9t r\u1ee7i ro x\u1ea3y ra, \u0111\u1ed9i ng\u0169 th\u01b0\u1eddng c\u1ed1 g\u1eafng \u201cs\u1eeda ch\u1eefa\u201d b\u1eb1ng c\u00e1ch th\u00eam c\u00f4ng vi\u1ec7c v\u00e0o d\u1ef1 \u00e1n, \u0111i\u1ec1u n\u00e0y l\u00e0m m\u1edf r\u1ed9ng ph\u1ea1m vi. BPMN gi\u00fap ph\u00e1t hi\u1ec7n nh\u1eefng r\u1ee7i ro n\u00e0y s\u1edbm.<\/p>\n

              \u0110\u01b0\u1eddng d\u1eabn ngo\u1ea1i l\u1ec7<\/h3>\n

              C\u00e1c quy tr\u00ecnh chu\u1ea9n gi\u1ea3 \u0111\u1ecbnh m\u1ecdi th\u1ee9 di\u1ec5n ra \u0111\u00fang. C\u00e1c d\u1ef1 \u00e1n th\u1ef1c t\u1ebf bao g\u1ed3m l\u1ed7i. BPMN bao g\u1ed3m c\u00e1c bi\u1ec3u t\u01b0\u1ee3ng c\u1ee5 th\u1ec3 \u0111\u1ec3 x\u1eed l\u00fd l\u1ed7i.<\/p>\n

                \n
              • S\u1ef1 ki\u1ec7n l\u1ed7i:<\/strong> Nh\u1eefng bi\u1ec3u t\u01b0\u1ee3ng n\u00e0y \u0111\u00e1nh d\u1ea5u n\u01a1i m\u1ed9t nhi\u1ec7m v\u1ee5 th\u1ea5t b\u1ea1i. B\u1eb1ng c\u00e1ch m\u00f4 h\u00ecnh h\u00f3a c\u00e1c s\u1ef1 ki\u1ec7n l\u1ed7i, b\u1ea1n x\u00e1c \u0111\u1ecbnh k\u1ebf ho\u1ea1ch \u1ee9ng ph\u00f3.<\/li>\n
              • Khi\u1ebfu n\u1ea1i l\u00ean c\u1ea5p cao:<\/strong> B\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh ng\u01b0\u1ee1ng khi m\u1ed9t quy tr\u00ecnh \u0111\u01b0\u1ee3c chuy\u1ec3n l\u00ean qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y ng\u0103n ch\u1eb7n c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t tri\u1ec3n th\u00e0nh m\u1edf r\u1ed9ng ph\u1ea1m vi.<\/li>\n<\/ul>\n

                B\u1eb1ng c\u00e1ch l\u1eadp b\u1ea3n \u0111\u1ed3 c\u00e1c ngo\u1ea1i l\u1ec7 n\u00e0y, b\u1ea1n x\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u g\u00ec x\u1ea3y ra khi m\u1ecdi th\u1ee9 \u0111i sai m\u00e0 kh\u00f4ng c\u1ea7n th\u00eam ph\u1ea1m vi m\u1edbi. K\u1ebf ho\u1ea1ch \u1ee9ng ph\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n v\u00e0o quy tr\u00ecnh.<\/p>\n

                \ud83d\udee0\ufe0f C\u00e1c b\u01b0\u1edbc th\u1ef1c t\u1ebf \u0111\u1ec3 tri\u1ec3n khai<\/h2>\n

                T\u00edch h\u1ee3p BPMN v\u00e0o qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i trong quy tr\u00ecnh l\u00e0m vi\u1ec7c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn t\u1eebng b\u01b0\u1edbc \u0111\u1ec3 tri\u1ec3n khai \u0111i\u1ec1u n\u00e0y m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n t\u1ea1i.<\/p>\n

                  \n
                1. X\u00e1c \u0111\u1ecbnh s\u1ef1 ki\u1ec7n k\u00edch ho\u1ea1t:<\/strong> X\u00e1c \u0111\u1ecbnh s\u1ef1 ki\u1ec7n kh\u1edfi \u0111\u1ea7u quy tr\u00ecnh d\u1ef1 \u00e1n. C\u00f3 ph\u1ea3i l\u00e0 h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00fd? Y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng? Ghi ch\u00fa r\u00f5 r\u00e0ng \u0111i\u1ec1u n\u00e0y tr\u00ean s\u01a1 \u0111\u1ed3 c\u1ee7a b\u1ea1n.<\/li>\n
                2. Li\u1ec7t k\u00ea c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ed1t l\u00f5i:<\/strong> Li\u1ec7t k\u00ea c\u00e1c ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u1ebfn tr\u1ea1ng th\u00e1i cu\u1ed1i c\u00f9ng. Kh\u00f4ng bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 \u201cth\u00fa v\u1ecb nh\u01b0ng kh\u00f4ng c\u1ea7n thi\u1ebft\u201d \u1edf \u0111\u00e2y. Duy tr\u00ec ph\u1ea1m vi t\u1ed1i thi\u1ec3u kh\u1ea3 thi.<\/li>\n
                3. Th\u00eam c\u00e1c \u0111i\u1ec3m quy\u1ebft \u0111\u1ecbnh:<\/strong> X\u00e1c \u0111\u1ecbnh n\u01a1i c\u00e1c l\u1ef1a ch\u1ecdn ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u01b0a ra. Ghi ch\u00e9p ti\u00eau ch\u00ed cho m\u1ed7i l\u1ef1a ch\u1ecdn. \u0110i\u1ec1u n\u00e0y ng\u0103n ng\u1eeba t\u00ecnh tr\u1ea1ng tr\u00ec ho\u00e3n ra quy\u1ebft \u0111\u1ecbnh v\u00e0 s\u1ef1 tr\u00f4i d\u1ea1t ph\u1ea1m vi.<\/li>\n
                4. Xem x\u00e9t c\u00f9ng c\u00e1c b\u00ean li\u00ean quan:<\/strong> Tr\u00ecnh b\u00e0y s\u01a1 \u0111\u1ed3 b\u1ea3n th\u1ea3o. \u0110\u1eb7t c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3: \u201c\u0110\u01b0\u1eddng \u0111i n\u00e0y c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi k\u1ef3 v\u1ecdng c\u1ee7a b\u1ea1n kh\u00f4ng?\u201d \u201cC\u00f3 \u0111i\u1ec1u g\u00ec b\u1ecb thi\u1ebfu kh\u00f4ng?\u201d \u201cC\u00f3 \u0111i\u1ec1u g\u00ec kh\u00f4ng c\u1ea7n thi\u1ebft kh\u00f4ng?\u201d<\/li>\n
                5. C\u01a1 s\u1edf h\u00f3a M\u00f4 h\u00ecnh:<\/strong> Sau khi th\u1ed1ng nh\u1ea5t, \u0111\u00f3ng b\u0103ng s\u01a1 \u0111\u1ed3. \u0110\u00e2y s\u1ebd l\u00e0 c\u01a1 s\u1edf. M\u1ecdi s\u1ef1 thay \u0111\u1ed5i \u0111\u1ec1u y\u00eau c\u1ea7u y\u00eau c\u1ea7u thay \u0111\u1ed5i ch\u00ednh th\u1ee9c.<\/li>\n
                6. Gi\u00e1m s\u00e1t c\u00e1c s\u1ef1 l\u1ec7ch chu\u1ea9n:<\/strong> Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 so v\u1edbi m\u00f4 h\u00ecnh. N\u1ebfu \u0111\u1ed9i ng\u0169 b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c tr\u00ean m\u1ed9t \u0111\u01b0\u1eddng \u0111i kh\u00f4ng c\u00f3 trong s\u01a1 \u0111\u1ed3, h\u00e3y \u0111i\u1ec1u tra ngay l\u1eadp t\u1ee9c.<\/li>\n<\/ol>\n

                  \ud83d\udeab Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh<\/h2>\n

                  M\u1eb7c d\u00f9 BPMN r\u1ea5t m\u1ea1nh m\u1ebd, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 b\u1ecb l\u1ea1m d\u1ee5ng. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 gi\u1ea3m thi\u1ec3u s\u1ef1 m\u1edf r\u1ed9ng ph\u1ea1m vi thay v\u00ec g\u00e2y ra s\u1ef1 nh\u1ea7m l\u1eabn, h\u00e3y tr\u00e1nh nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn n\u00e0y.<\/p>\n

                    \n
                  • Qu\u00e1 ph\u1ee9c t\u1ea1p h\u00f3a s\u01a1 \u0111\u1ed3:<\/strong> M\u1ed9t s\u01a1 \u0111\u1ed3 qu\u00e1 ph\u1ee9c t\u1ea1p s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ecdc. Gi\u1eef \u1edf m\u1ee9c \u0111\u1ed9 cao \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi. Chi ti\u1ebft c\u1ee5 th\u1ec3 trong c\u00e1c t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3.<\/li>\n
                  • B\u1ecf qua \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi xem:<\/strong> N\u1ebfu c\u00e1c b\u00ean li\u00ean quan kh\u00f4ng hi\u1ec3u c\u00e1c k\u00fd hi\u1ec7u, s\u01a1 \u0111\u1ed3 s\u1ebd tr\u1edf n\u00ean v\u00f4 d\u1ee5ng. Cung c\u1ea5p b\u1ea3ng ch\u00fa th\u00edch ho\u1eb7c s\u1eed d\u1ee5ng m\u1ed9t t\u1eadp h\u1ee3p con \u0111\u01a1n gi\u1ea3n h\u00f3a c\u1ee7a BPMN.<\/li>\n
                  • M\u00f4 h\u00ecnh t\u0129nh:<\/strong> M\u1ed9t s\u01a1 \u0111\u1ed3 kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt s\u1ebd tr\u1edf n\u00ean v\u00f4 ngh\u0129a. C\u1eadp nh\u1eadt m\u00f4 h\u00ecnh m\u1ed7i khi ph\u1ea1m vi thay \u0111\u1ed5i ch\u00ednh th\u1ee9c.<\/li>\n
                  • Ch\u1ec9 s\u1eed d\u1ee5ng n\u00f3 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 ki\u1ec3m so\u00e1t:<\/strong> \u0110\u1eebng d\u00f9ng BPMN ch\u1ec9 \u0111\u1ec3 n\u00f3i kh\u00f4ng. H\u00e3y d\u00f9ng n\u00f3 \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 hi\u1ec3u bi\u1ebft. Khi c\u00e1c b\u00ean li\u00ean quan hi\u1ec3u r\u00f5 lu\u1ed3ng c\u00f4ng vi\u1ec7c, h\u1ecd s\u1ebd c\u00f3 xu h\u01b0\u1edbng t\u00f4n tr\u1ecdng ranh gi\u1edbi h\u01a1n.<\/li>\n<\/ul>\n

                    \ud83d\udcca \u0110o l\u01b0\u1eddng th\u00e0nh c\u00f4ng<\/h2>\n

                    L\u00e0m sao b\u1ea1n bi\u1ebft vi\u1ec7c s\u1eed d\u1ee5ng BPMN th\u1ef1c s\u1ef1 \u0111ang gi\u1ea3m thi\u1ec3u s\u1ef1 m\u1edf r\u1ed9ng ph\u1ea1m vi? B\u1ea1n c\u1ea7n c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng. Theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 sau theo th\u1eddi gian.<\/p>\n

                      \n
                    • Kh\u1ed1i l\u01b0\u1ee3ng y\u00eau c\u1ea7u thay \u0111\u1ed5i:<\/strong> \u0110o l\u01b0\u1eddng s\u1ed1 l\u01b0\u1ee3ng y\u00eau c\u1ea7u thay \u0111\u1ed5i theo t\u1eebng giai \u0111o\u1ea1n d\u1ef1 \u00e1n. S\u1ef1 gi\u1ea3m s\u00fat cho th\u1ea5y \u0111\u1ecbnh ngh\u0129a ban \u0111\u1ea7u t\u1ed1t h\u01a1n.<\/li>\n
                    • C\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn so v\u1edbi b\u1ecb t\u1eeb ch\u1ed1i:<\/strong> Theo d\u00f5i t\u1ef7 l\u1ec7. N\u1ebfu nhi\u1ec1u thay \u0111\u1ed5i b\u1ecb t\u1eeb ch\u1ed1i do ph\u00e2n lo\u1ea1i ngo\u00e0i ph\u1ea1m vi, c\u01a1 s\u1edf c\u1ee7a b\u1ea1n \u0111ang ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3.<\/li>\n
                    • S\u1ef1 ch\u00eanh l\u1ec7ch giao h\u00e0ng:<\/strong> So s\u00e1nh c\u00e1c ng\u00e0y giao h\u00e0ng d\u1ef1 ki\u1ebfn v\u1edbi ng\u00e0y th\u1ef1c t\u1ebf. S\u1ef1 gi\u1ea3m ch\u00eanh l\u1ec7ch cho th\u1ea5y tu\u00e2n th\u1ee7 ph\u1ea1m vi t\u1ed1t h\u01a1n.<\/li>\n
                    • M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan:<\/strong> Kh\u1ea3o s\u00e1t c\u00e1c b\u00ean li\u00ean quan v\u1ec1 m\u1ee9c \u0111\u1ed9 r\u00f5 r\u00e0ng c\u1ee7a k\u1ef3 v\u1ecdng. \u0110i\u1ec3m s\u1ed1 cao h\u01a1n cho th\u1ea5y giao ti\u1ebfp t\u1ed1t h\u01a1n.<\/li>\n<\/ul>\n

                      \ud83d\udd0d Ph\u00e2n t\u00edch s\u00e2u: C\u00e1c k\u00fd hi\u1ec7u BPMN c\u1ee5 th\u1ec3 \u0111\u1ec3 ki\u1ec3m so\u00e1t ph\u1ea1m vi<\/h2>\n

                      \u0110\u1ec3 th\u1ef1c s\u1ef1 t\u1eadn d\u1ee5ng BPMN, b\u1ea1n ph\u1ea3i hi\u1ec3u c\u00e1ch c\u00e1c k\u00fd hi\u1ec7u c\u1ee5 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 c\u00e1c c\u01a1 ch\u1ebf ki\u1ec3m so\u00e1t.<\/p>\n

                      Lu\u1ed3ng tin nh\u1eafn<\/h3>\n

                      Lu\u1ed3ng tin nh\u1eafn \u0111\u1ea1i di\u1ec7n cho s\u1ef1 giao ti\u1ebfp gi\u1eefa c\u00e1c b\u00ean tham gia kh\u00e1c nhau. Trong m\u1ed9t d\u1ef1 \u00e1n, \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng \u0111\u1ea1i di\u1ec7n cho vi\u1ec7c chuy\u1ec3n giao c\u00f4ng vi\u1ec7c. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh ai g\u1eedi g\u00ec cho ai, b\u1ea1n ng\u0103n ng\u1eeba vi\u1ec7c c\u00f4ng vi\u1ec7c b\u1ecb tr\u00f9ng l\u1eb7p ho\u1eb7c b\u1ecf s\u00f3t. N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan mong \u0111\u1ee3i m\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra kh\u00f4ng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i qua lu\u1ed3ng tin nh\u1eafn, th\u00ec s\u1ea3n ph\u1ea9m \u0111\u00f3 kh\u00f4ng n\u1eb1m trong ph\u1ea1m vi.<\/p>\n

                      C\u00e1c quy tr\u00ecnh con<\/h3>\n

                      C\u00e1c nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia nh\u1ecf th\u00e0nh c\u00e1c qu\u00e1 tr\u00ecnh con. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p b\u1ea1n x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau.<\/p>\n

                        \n
                      • Ho\u1ea1t \u0111\u1ed9ng g\u1ecdi:<\/strong>Ch\u1ec9 ra m\u1ed9t tham chi\u1ebfu \u0111\u1ebfn m\u1ed9t quy tr\u00ecnh kh\u00e1c. \u0110i\u1ec1u n\u00e0y h\u1eefu \u00edch cho c\u00e1c th\u00e0nh ph\u1ea7n c\u00f3 th\u1ec3 t\u00e1i s\u1eed d\u1ee5ng.<\/li>\n
                      • Thu g\u1ecdn so v\u1edbi M\u1edf r\u1ed9ng:<\/strong>B\u1ea1n c\u00f3 th\u1ec3 \u1ea9n chi ti\u1ebft c\u1ee7a m\u1ed9t qu\u00e1 tr\u00ecnh con. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p b\u1ea1n hi\u1ec3n th\u1ecb ph\u1ea1m vi c\u1ea5p cao m\u00e0 kh\u00f4ng l\u00e0m cho ng\u01b0\u1eddi \u0111\u1ecdc b\u1ecb cho\u00e1ng ng\u1ee3p b\u1edfi c\u00e1c chi ti\u1ebft c\u1ea5p th\u1ea5p.<\/li>\n<\/ul>\n

                        \u0110\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u<\/h3>\n

                        C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u \u0111\u1ea1i di\u1ec7n cho th\u00f4ng tin \u0111\u01b0\u1ee3c t\u1ea1o ra ho\u1eb7c ti\u00eau th\u1ee5. Vi\u1ec7c m\u1edf r\u1ed9ng ph\u1ea1m vi th\u01b0\u1eddng x\u1ea3y ra khi y\u00eau c\u1ea7u d\u1eef li\u1ec7u m\u1edf r\u1ed9ng. B\u1eb1ng c\u00e1ch m\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u, b\u1ea1n x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi th\u00f4ng tin. N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan y\u00eau c\u1ea7u d\u1eef li\u1ec7u m\u1edbi, b\u1ea1n c\u00f3 th\u1ec3 ki\u1ec3m tra xem n\u00f3 c\u00f3 th\u1ef1c s\u1ef1 c\u1ea7n thi\u1ebft theo logic quy tr\u00ecnh hay kh\u00f4ng.<\/p>\n

                        \ud83e\udd1d Vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/h2>\n

                        S\u1eed d\u1ee5ng BPMN \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i c\u00f3 m\u1ed9t t\u01b0 duy c\u1ee5 th\u1ec3. B\u1ea1n kh\u00f4ng c\u00f2n ch\u1ec9 qu\u1ea3n l\u00fd c\u00e1c nhi\u1ec7m v\u1ee5 n\u1eefa; b\u1ea1n \u0111ang qu\u1ea3n l\u00fd lu\u1ed3ng gi\u00e1 tr\u1ecb.<\/p>\n

                          \n
                        • Ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i:<\/strong>B\u1ea1n \u0111i\u1ec1u ph\u1ed1i c\u00e1c bu\u1ed5i m\u00f4 h\u00ecnh h\u00f3a. B\u1ea1n \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u00f3ng g\u00f3p v\u00e0o b\u1ea3n \u0111\u1ed3.<\/li>\n
                        • Ng\u01b0\u1eddi ki\u1ec3m so\u00e1t:<\/strong>B\u1ea1n s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1c y\u00eau c\u1ea7u. \u201c\u0110i\u1ec1u n\u00e0y c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi lu\u1ed3ng kh\u00f4ng?\u201d<\/li>\n
                        • Ng\u01b0\u1eddi phi\u00ean d\u1ecbch:<\/strong>B\u1ea1n chuy\u1ec3n \u0111\u1ed5i c\u00e1c r\u00e0ng bu\u1ed9c k\u1ef9 thu\u1eadt th\u00e0nh h\u1ec7 qu\u1ea3 \u0111\u1ed1i v\u1edbi quy tr\u00ecnh.<\/li>\n<\/ul>\n

                          \ud83d\udcdd T\u00f3m t\u1eaft l\u1ee3i \u00edch<\/h2>\n

                          Vi\u1ec7c \u00e1p d\u1ee5ng BPMN cho qu\u1ea3n l\u00fd ph\u1ea1m vi mang l\u1ea1i nh\u1eefng l\u1ee3i th\u1ebf r\u00f5 r\u1ec7t so v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng.<\/p>\n

                            \n
                          • R\u00f5 r\u00e0ng:<\/strong>C\u00e1c h\u00ecnh \u1ea3nh lo\u1ea1i b\u1ecf s\u1ef1 m\u01a1 h\u1ed3.<\/li>\n
                          • \u0110\u1ed3ng thu\u1eadn:<\/strong>M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u nh\u00ecn th\u1ea5y c\u00f9ng m\u1ed9t b\u1ee9c tranh.<\/li>\n
                          • Ki\u1ec3m so\u00e1t:<\/strong>C\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c tr\u1ef1c quan h\u00f3a v\u00e0 \u0111o l\u01b0\u1eddng.<\/li>\n
                          • Hi\u1ec7u qu\u1ea3:<\/strong>R\u1ee7i ro \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc khi c\u00f4ng vi\u1ec7c b\u1eaft \u0111\u1ea7u.<\/li>\n
                          • T\u00e0i li\u1ec7u:<\/strong>Quy tr\u00ecnh \u0111\u01b0\u1ee3c ghi l\u1ea1i \u0111\u1ec3 tham kh\u1ea3o trong t\u01b0\u01a1ng lai.<\/li>\n<\/ul>\n

                            \ud83d\ude80 Ti\u1ebfn b\u01b0\u1edbc v\u1ec1 ph\u00eda tr\u01b0\u1edbc<\/h2>\n

                            Vi\u1ec7c m\u1edf r\u1ed9ng ph\u1ea1m vi l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c m\u00e0 m\u1ecdi ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u1ec1u ph\u1ea3i \u0111\u1ed1i m\u1eb7t. C\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 ch\u1ed1ng l\u1ea1i \u0111i\u1ec1u n\u00e0y t\u1ed3n t\u1ea1i d\u01b0\u1edbi d\u1ea1ng m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh c\u00f3 c\u1ea5u tr\u00fac. BPMN cung c\u1ea5p ti\u00eau chu\u1ea9n \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c m\u00f4 h\u00ecnh n\u00e0y. B\u1eb1ng c\u00e1ch d\u00e0nh th\u1eddi gian \u0111\u1ec3 l\u1eadp b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh, b\u1ea1n t\u1ea1o ra m\u1ed9t l\u00e1 ch\u1eafn ch\u1ed1ng l\u1ea1i s\u1ef1 m\u1edf r\u1ed9ng tr\u00e1i ph\u00e9p.<\/p>\n

                            B\u1eaft \u0111\u1ea7u nh\u1ecf. L\u1eadp b\u1ea3n \u0111\u1ed3 m\u1ed9t quy tr\u00ecnh. Th\u1ea3o lu\u1eadn v\u1edbi c\u00e1c b\u00ean li\u00ean quan. \u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3. Theo th\u1eddi gian, th\u00f3i quen n\u00e0y s\u1ebd tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n ti\u00eau chu\u1ea9n trong v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n. K\u1ebft qu\u1ea3 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t d\u1ef1 \u00e1n ho\u00e0n th\u00e0nh, m\u00e0 l\u00e0 m\u1ed9t d\u1ef1 \u00e1n ho\u00e0n th\u00e0nh \u0111\u00fang v\u1edbi cam k\u1ebft ban \u0111\u1ea7u.<\/p>\n","protected":false},"excerpt":{"rendered":"

                            Hi\u1ec7n t\u01b0\u1ee3ng m\u1edf r\u1ed9ng ph\u1ea1m vi l\u00e0 k\u1ebb gi\u1ebft ng\u01b0\u1eddi th\u1ea7m l\u1eb7ng c\u1ee7a th\u00e0nh c\u00f4ng d\u1ef1 \u00e1n. N\u00f3 x\u1ea3y ra<\/p>\n","protected":false},"author":1,"featured_media":11899,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"BPMN cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: D\u1eebng tr\u00e0n ph\u1ea1m vi \ud83d\uded1","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n s\u1eed d\u1ee5ng M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi, qu\u1ea3n l\u00fd thay \u0111\u1ed5i v\u00e0 ng\u0103n ch\u1eb7n hi\u1ec7u qu\u1ea3 t\u00ecnh tr\u1ea1ng tr\u00e0n ph\u1ea1m vi. \ud83d\udcc9","footnotes":""},"categories":[9],"tags":[111,113],"class_list":["post-11898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn","tag-academic","tag-bpmn"],"yoast_head":"\nBPMN cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: D\u1eebng tr\u00e0n 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