{"id":11099,"date":"2026-03-18T12:47:15","date_gmt":"2026-03-18T04:47:15","guid":{"rendered":"https:\/\/www.cybermedian.com\/vn\/%f0%9f%93%98-comprehensive-guide-to-business-process-model-and-notation-bpmn\/"},"modified":"2026-04-14T18:53:09","modified_gmt":"2026-04-14T10:53:09","slug":"%f0%9f%93%98-comprehensive-guide-to-business-process-model-and-notation-bpmn","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/vn\/%f0%9f%93%98-comprehensive-guide-to-business-process-model-and-notation-bpmn\/","title":{"rendered":"\ud83d\udcd8 H\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN)"},"content":{"rendered":"
\n

V\u1eadn h\u00e0nh doanh nghi\u1ec7p c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng c\u00f3 c\u00e1c quy tr\u00ecnh \u0111\u01b0\u1ee3c t\u00e0i li\u1ec7u h\u00f3a r\u00f5 r\u00e0ng th\u00ec gi\u1ed1ng nh\u01b0 m\u1ed9t phi c\u00f4ng \u0111ang bay m\u00f9 m\u00e0 kh\u00f4ng c\u00f3 c\u00e1c thi\u1ebft b\u1ecb v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang c\u00e1ch.\u201d<\/em><\/p>\n<\/blockquote>\n

\"BPMN<\/p>\n

\n

\ud83c\udfaf Gi\u1edbi thi\u1ec7u v\u1ec1 BPMN<\/h2>\n

M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN)<\/strong>l\u00e0 m\u1ed9t k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda chu\u1ea9n h\u00f3a \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh kinh doanh trong m\u1ed9t s\u01a1 \u0111\u1ed3 quy tr\u00ecnh kinh doanh (BPD) [[14]]. M\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a BPMN l\u00e0 cung c\u1ea5p m\u1ed9t k\u00fd hi\u1ec7u d\u1ec5 hi\u1ec3u \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 ng\u01b0\u1eddi d\u00f9ng kinh doanh\u2014t\u1eeb c\u00e1c nh\u00e0 ph\u00e2n t\u00edch kinh doanh t\u1ea1o b\u1ea3n nh\u00e1p ban \u0111\u1ea7u, \u0111\u1ebfn c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 thu\u1eadt tri\u1ec3n khai c\u00f4ng ngh\u1ec7, \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi kinh doanh qu\u1ea3n l\u00fd v\u00e0 gi\u00e1m s\u00e1t c\u00e1c quy tr\u00ecnh [[10]].<\/p>\n

T\u1ea1i sao BPMN l\u1ea1i quan tr\u1ecdng<\/h3>\n

C\u00e1c quy tr\u00ecnh \u0111\u01b0\u1ee3c t\u00e0i li\u1ec7u h\u00f3a r\u00f5 r\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a l\u00e0 \u0111i\u1ec1u ki\u1ec7n thi\u1ebft y\u1ebfu cho ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru c\u1ee7a \u0111\u1ed9i nh\u00f3m h\u01b0\u1edbng \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau chung. Visual Paradigm gi\u00fap t\u1ed1i \u01b0u h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh kinh doanh cho c\u00e1c nh\u00e0 ph\u00e2n t\u00edch kinh doanh, h\u1ed7 tr\u1ee3:<\/p>\n

    \n
  1. \n

    \u2705 \u0110\u1ed3ng b\u1ed9 h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u1edbi Chi\u1ebfn l\u01b0\u1ee3c Kinh doanh<\/p>\n<\/li>\n

  2. \n

    \u2705 C\u1ea3i thi\u1ec7n giao ti\u1ebfp quy tr\u00ecnh<\/p>\n<\/li>\n

  3. \n

    \u2705 T\u0103ng c\u01b0\u1eddng ki\u1ec3m so\u00e1t v\u00e0 t\u00ednh nh\u1ea5t qu\u00e1n<\/p>\n<\/li>\n

  4. \n

    \u2705 C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng<\/p>\n<\/li>\n

  5. \n

    \u2705 T\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/p>\n<\/li>\n<\/ol>\n

    BPMN c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u1edf ba c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau [[10]]:<\/p>\n\n\n\n\n\n\n\n
    C\u1ea5p \u0111\u1ed9<\/th>\nM\u00f4 t\u1ea3<\/th>\n\u0110\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau<\/th>\n<\/tr>\n<\/thead>\n
    M\u00f4 t\u1ea3<\/strong><\/td>\nM\u00f4 h\u00ecnh h\u00f3a c\u1ea5p cao ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi d\u00f9ng s\u01a1 \u0111\u1ed3 d\u00f2ng ch\u1ea3y<\/td>\nNh\u00e0 ph\u00e2n t\u00edch kinh doanh<\/td>\n<\/tr>\n
    Ph\u00e2n t\u00edch<\/strong><\/td>\nCh\u1ee9a c\u00e1c kh\u00e1i ni\u1ec7m \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong \u0111\u00e0o t\u1ea1o BPMN<\/td>\nKi\u1ebfn tr\u00fac s\u01b0 quy tr\u00ecnh<\/td>\n<\/tr>\n
    Th\u1ef1c thi \u0111\u01b0\u1ee3c<\/strong><\/td>\nC\u00e1c th\u00e0nh ph\u1ea7n c\u1ea7n thi\u1ebft cho m\u00f4 h\u00ecnh quy tr\u00ecnh th\u1ef1c thi \u0111\u01b0\u1ee3c<\/td>\nNh\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 thu\u1eadt<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n

    \ud83d\udd37 C\u00e1c th\u00e0nh ph\u1ea7n c\u1ed1t l\u00f5i c\u1ee7a BPMN: B\u1ed1n danh m\u1ee5c<\/h2>\n

    BPMN s\u1eafp x\u1ebfp c\u00e1c y\u1ebfu t\u1ed1 \u0111\u1ed3 h\u1ecda th\u00e0nh b\u1ed1n danh m\u1ee5c c\u01a1 b\u1ea3n \u0111\u1ec3 gi\u00fap c\u00e1c s\u01a1 \u0111\u1ed3 d\u1ec5 nh\u1eadn bi\u1ebft v\u00e0 hi\u1ec3u r\u00f5 h\u01a1n [[10]]:<\/p>\n

    \"BPMN<\/code><\/pre>\n
    1\ufe0f\u20e3 C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng (Tr\u00e1i tim c\u1ee7a BPMN)<\/h3>\n
    C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng l\u00e0 ba y\u1ebfu t\u1ed1 \u0111\u1ed3 h\u1ecda c\u1ed1t l\u00f5i t\u1ea1o n\u00ean n\u1ec1n t\u1ea3ng cho b\u1ea5t k\u1ef3 s\u01a1 \u0111\u1ed3 BPMN n\u00e0o [[7]].<\/p>\n
    \ud83d\udfe2 S\u1ef1 ki\u1ec7n: \u201c\u0110i\u1ec1u g\u00ec \u0111\u00f3 x\u1ea3y ra\u201d<\/h4>\n
    M\u1ed9t\u00a0S\u1ef1 ki\u1ec7n<\/strong>\u00a0\u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng m\u1ed9t h\u00ecnh tr\u00f2n v\u00e0 \u0111\u1ea1i di\u1ec7n cho \u0111i\u1ec1u g\u00ec \u0111\u00f3 x\u1ea3y ra trong qu\u00e1 tr\u00ecnh kinh doanh [[10]]. C\u00e1c s\u1ef1 ki\u1ec7n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn lu\u1ed3ng quy tr\u00ecnh v\u00e0 th\u01b0\u1eddng c\u00f3 nguy\u00ean nh\u00e2n (k\u00edch ho\u1ea1t) ho\u1eb7c t\u00e1c \u0111\u1ed9ng (k\u1ebft qu\u1ea3).<\/p>\n\n\n\n\n\n\n\n
    Lo\u1ea1i s\u1ef1 ki\u1ec7n<\/th>\nTr\u1ef1c quan<\/th>\nM\u00f4 t\u1ea3<\/th>\nC\u00e1c k\u00fd hi\u1ec7u ph\u1ed5 bi\u1ebfn<\/th>\n<\/tr>\n<\/thead>\n
    S\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u<\/strong><\/td>\n\u25cb (vi\u1ec1n m\u1ecfng)<\/td>\nK\u00edch ho\u1ea1t kh\u1edfi \u0111\u1ea7u c\u1ee7a m\u1ed9t quy tr\u00ecnh [[35]]<\/td>\nKh\u00f4ng, Tin nh\u1eafn, B\u1ed9 \u0111\u1ebfm th\u1eddi gian, T\u00edn hi\u1ec7u, \u0110i\u1ec1u ki\u1ec7n<\/td>\n<\/tr>\n
    S\u1ef1 ki\u1ec7n trung gian<\/strong><\/td>\n\u25ce (vi\u1ec1n k\u00e9p)<\/td>\nX\u1ea3y ra gi\u1eefa \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac [[9]]<\/td>\nB\u1ed9 \u0111\u1ebfm th\u1eddi gian, Tin nh\u1eafn, L\u1ed7i, B\u00f9ng n\u1ed5, Li\u00ean k\u1ebft<\/td>\n<\/tr>\n
    S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac<\/strong><\/td>\n\u25cf (vi\u1ec1n d\u00e0y)<\/td>\n\u0110\u00e1nh d\u1ea5u s\u1ef1 ho\u00e0n th\u00e0nh c\u1ee7a m\u1ed9t quy tr\u00ecnh [[35]]<\/td>\nKh\u00f4ng, Tin nh\u1eafn, L\u1ed7i, K\u1ebft th\u00fac, T\u00edn hi\u1ec7u<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n
    \ud83d\udca1\u00a0M\u1eb9o hay<\/strong>: C\u00e1c s\u1ef1 ki\u1ec7n c\u00f3 th\u1ec3 l\u00e0\u00a0b\u1eaft l\u1ea5y<\/em>\u00a0(\u0111\u1ee3i m\u1ed9t k\u00edch ho\u1ea1t) ho\u1eb7c\u00a0n\u00e9m ra<\/em>\u00a0(g\u1eedi m\u1ed9t k\u1ebft qu\u1ea3) [[38]].<\/p>\n<\/blockquote>\n
    \ud83d\udd35 Ho\u1ea1t \u0111\u1ed9ng: \u201cC\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n\u201d<\/h4>\n
    M\u1ed9t\u00a0Ho\u1ea1t \u0111\u1ed9ng<\/strong>\u00a0\u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng h\u00ecnh ch\u1eef nh\u1eadt c\u00f3 g\u00f3c bo v\u00e0 l\u00e0 thu\u1eadt ng\u1eef chung cho c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n [[10]].<\/p>\n
    \"BPMN<\/code><\/pre>\n
    Lo\u1ea1i ho\u1ea1t \u0111\u1ed9ng<\/strong>\u00a0[[54]]:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
    Lo\u1ea1i nhi\u1ec7m v\u1ee5<\/th>\nBi\u1ec3u t\u01b0\u1ee3ng<\/th>\nTr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng<\/th>\n<\/tr>\n<\/thead>\n
    Nhi\u1ec7m v\u1ee5 ng\u01b0\u1eddi d\u00f9ng<\/strong><\/td>\n\ud83d\udc64<\/td>\nY\u00eau c\u1ea7u t\u01b0\u01a1ng t\u00e1c t\u1eeb con ng\u01b0\u1eddi<\/td>\n<\/tr>\n
    Nhi\u1ec7m v\u1ee5 d\u1ecbch v\u1ee5<\/strong><\/td>\n\u2699\ufe0f<\/td>\nG\u1ecdi d\u1ecbch v\u1ee5 t\u1ef1 \u0111\u1ed9ng<\/td>\n<\/tr>\n
    Nhi\u1ec7m v\u1ee5 k\u1ecbch b\u1ea3n<\/strong><\/td>\n\ud83d\udcdc<\/td>\nTh\u1ef1c thi m\u00e3 k\u1ecbch b\u1ea3n<\/td>\n<\/tr>\n
    Nhi\u1ec7m v\u1ee5 quy t\u1eafc kinh doanh<\/strong><\/td>\n\ud83d\udccb<\/td>\n\u0110\u00e1nh gi\u00e1 c\u00e1c quy t\u1eafc kinh doanh<\/td>\n<\/tr>\n
    Nhi\u1ec7m v\u1ee5 th\u1ee7 c\u00f4ng<\/strong><\/td>\n\u270b<\/td>\nTh\u1ef1c hi\u1ec7n m\u00e0 kh\u00f4ng c\u1ea7n h\u1ed7 tr\u1ee3 t\u1eeb h\u1ec7 th\u1ed1ng<\/td>\n<\/tr>\n
    Nhi\u1ec7m v\u1ee5 g\u1eedi\/nh\u1eadn<\/strong><\/td>\n\u2709\ufe0f<\/td>\nG\u1eedi ho\u1eb7c nh\u1eadn tin nh\u1eafn<\/td>\n<\/tr>\n
    Quy tr\u00ecnh con<\/strong><\/td>\n\u2795<\/td>\nQuy tr\u00ecnh thu g\u1ecdn v\u1edbi chi ti\u1ebft n\u1ed9i b\u1ed9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n
    M\u1ed9t quy tr\u00ecnh con \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t b\u1edfi d\u1ea5u c\u1ed9ng nh\u1ecf (+) \u1edf ch\u00ednh gi\u1eefa ph\u00eda d\u01b0\u1edbi h\u00ecnh d\u1ea1ng [[10]].<\/p>\n<\/blockquote>\n
    \ud83d\udd36 C\u1ed5ng k\u1ebft n\u1ed1i: \u201c\u0110i\u1ec3m quy\u1ebft \u0111\u1ecbnh v\u00e0 ki\u1ec3m so\u00e1t\u201d<\/h4>\n
    M\u1ed9t\u00a0C\u1ed5ng k\u1ebft n\u1ed1i<\/strong>\u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng h\u00ecnh d\u1ea1ng h\u00ecnh thoi v\u00e0 \u0111i\u1ec1u khi\u1ec3n s\u1ef1 ph\u00e2n nh\u00e1nh v\u00e0 h\u1ed9i t\u1ee5 c\u1ee7a lu\u1ed3ng chu\u1ed7i [[10]].<\/p>\n\n\n\n\n\n\n\n\n\n
    Lo\u1ea1i c\u1ed5ng k\u1ebft n\u1ed1i<\/th>\nK\u00fd hi\u1ec7u<\/th>\nH\u00e0nh vi<\/th>\nS\u1eed d\u1ee5ng khi<\/th>\n<\/tr>\n<\/thead>\n
    Lo\u1ea1i lo\u1ea1i tr\u1eeb (XOR)<\/strong><\/td>\n\u2a01<\/td>\nTheo sau\u00a0ch\u1ec9 m\u1ed9t<\/strong>\u00a0\u0111\u01b0\u1eddng d\u1eabn<\/td>\nC\u00e1c quy\u1ebft \u0111\u1ecbnh lo\u1ea1i tr\u1eeb l\u1eabn nhau [[45]]<\/td>\n<\/tr>\n
    Lo\u1ea1i bao h\u00e0m (OR)<\/strong><\/td>\n\u2b55<\/td>\nTheo sau\u00a0m\u1ed9t ho\u1eb7c nhi\u1ec1u<\/strong>\u00a0\u0111\u01b0\u1eddng d\u1eabn<\/td>\nNhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n c\u00f3 th\u1ec3 \u0111\u00fang c\u00f9ng l\u00fac [[47]]<\/td>\n<\/tr>\n
    Song song (AND)<\/strong><\/td>\n\u2795<\/td>\nTheo sau\u00a0t\u1ea5t c\u1ea3<\/strong>\u00a0\u0111\u01b0\u1eddng d\u1eabn \u0111\u1ed3ng th\u1eddi<\/td>\nC\u00e1c t\u00e1c v\u1ee5 c\u00f3 th\u1ec3 ch\u1ea1y song song [[45]]<\/td>\n<\/tr>\n
    D\u1ef1a tr\u00ean s\u1ef1 ki\u1ec7n<\/strong><\/td>\n\u26a1<\/td>\nCh\u1edd cho s\u1ef1 ki\u1ec7n x\u1ea3y ra \u0111\u1ea7u ti\u00ean<\/td>\nC\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u1ea1nh tranh gi\u1eefa c\u00e1c s\u1ef1 ki\u1ec7n [[43]]<\/td>\n<\/tr>\n
    Ph\u1ee9c t\u1ea1p<\/strong><\/td>\n\u2733\ufe0f<\/td>\nLogic t\u00f9y ch\u1ec9nh th\u00f4ng qua bi\u1ec3u th\u1ee9c<\/td>\nC\u00e1c t\u00ecnh hu\u1ed1ng nh\u00e1nh n\u00e2ng cao<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    V\u00ed d\u1ee5: Quy\u1ebft \u0111\u1ecbnh C\u1ed5ng lo\u1ea1i lo\u1ea1i tr\u1eeb\r\n<\/code><\/pre>\n
    \"Types<\/p>\n
    2\ufe0f\u20e3 C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng k\u1ebft n\u1ed1i: \u201cC\u00e1ch c\u00e1c th\u00e0nh ph\u1ea7n li\u00ean h\u1ec7 v\u1edbi nhau\u201d<\/h3>\n
    C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng k\u1ebft n\u1ed1i li\u00ean k\u1ebft c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng \u0111\u1ec3 t\u1ea1o n\u00ean c\u1ea5u tr\u00fac khung x\u01b0\u01a1ng c\u1ee7a m\u1ed9t quy tr\u00ecnh kinh doanh [[10]].<\/p>\n\n\n\n\n\n\n\n
    B\u1ed9 n\u1ed1i<\/th>\nTr\u1ef1c quan<\/th>\nM\u1ee5c \u0111\u00edch<\/th>\nQuy t\u1eafc<\/th>\n<\/tr>\n<\/thead>\n
    Lu\u1ed3ng tr\u00ecnh t\u1ef1<\/strong><\/td>\n\u2500\u2500\u25ba (li\u1ec1n)<\/td>\nHi\u1ec3n th\u1ecb th\u1ee9 t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng [[6]]<\/td>\nK\u1ebft n\u1ed1i c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng trong c\u00f9ng m\u1ed9t Pool<\/td>\n<\/tr>\n
    Lu\u1ed3ng tin nh\u1eafn<\/strong><\/td>\n\u2013 -\u25ba (\u0111\u1ee9t \u0111o\u1ea1n)<\/td>\nHi\u1ec3n th\u1ecb s\u1ef1 giao ti\u1ebfp gi\u1eefa c\u00e1c B\u00ean tham gia [[6]]<\/td>\nK\u1ebft n\u1ed1i gi\u1eefa c\u00e1c Pool; kh\u00f4ng bao gi\u1edd trong c\u00f9ng m\u1ed9t Pool<\/td>\n<\/tr>\n
    Li\u00ean k\u1ebft<\/strong><\/td>\n\u00b7 \u00b7 \u00b7 (ch\u1ea5m ch\u1ea5m)<\/td>\nLi\u00ean k\u1ebft c\u00e1c T\u00e0i li\u1ec7u\/D\u1eef li\u1ec7u v\u1edbi c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng<\/td>\nKh\u00f4ng c\u00f3 h\u01b0\u1edbng; d\u00f9ng cho t\u00e0i li\u1ec7u<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n
    \u26a0\ufe0f\u00a0Quy t\u1eafc ch\u00ednh<\/strong>: Lu\u1ed3ng tin nh\u1eafn kh\u00f4ng th\u1ec3 k\u1ebft n\u1ed1i hai th\u00e0nh ph\u1ea7n trong c\u00f9ng m\u1ed9t Pool\u2014ch\u00fang \u0111\u1ea1i di\u1ec7n cho giao ti\u1ebfp xuy\u00ean t\u1ed5 ch\u1ee9c [[10]].<\/p>\n<\/blockquote>\n
    \n
    3\ufe0f\u20e3 C\u00e1c l\u00e0n b\u01a1i: \u201cT\u1ed5 ch\u1ee9c tr\u00e1ch nhi\u1ec7m\u201d<\/h3>\n
    C\u00e1c l\u00e0n b\u01a1i s\u1eafp x\u1ebfp c\u00e1c ho\u1ea1t \u0111\u1ed9ng th\u00e0nh c\u00e1c th\u1ec3 lo\u1ea1i tr\u1ef1c quan \u0111\u1ec3 minh h\u1ecda kh\u1ea3 n\u0103ng ch\u1ee9c n\u0103ng ho\u1eb7c tr\u00e1ch nhi\u1ec7m [[10]].<\/p>\n
    \ud83c\udfca Pool<\/h4>\n