{"id":5557,"date":"2022-01-26T01:49:12","date_gmt":"2022-01-26T01:49:12","guid":{"rendered":"https:\/\/www.cybermedian.com\/tw\/?p=5557"},"modified":"2026-04-20T09:13:13","modified_gmt":"2026-04-20T09:13:13","slug":"%e6%9c%80%e4%bd%b3%e6%8c%81%e7%ba%8c%e6%94%b9%e9%80%b2%e5%b7%a5%e5%85%b7%ef%bc%9a%e4%bb%80%e9%ba%bc%e6%98%af-sipoc%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/tw\/the-best-continuous-improvement-tool-what-is-sipoc\/","title":{"rendered":"\u6700\u4f73\u6301\u7e8c\u6539\u9032\u5de5\u5177\uff1a\u4ec0\u9ebc\u662f SIPOC\uff1f"},"content":{"rendered":"<section class=\"section section--body section--first\">\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<p id=\"4964\" class=\"graf graf--p graf-after--h3\">SIPOC \u662f\u4e00\u7a2e\u4ee5\u8868\u683c\u5f62\u5f0f\u532f\u7e3d\u4e00\u500b\u6216\u591a\u500b\u6d41\u7a0b\u7684\u8f38\u5165\u548c\u8f38\u51fa\u7684\u5de5\u5177\u3002\u5b83\u5ee3\u6cdb\u7528\u65bc\u6d41\u7a0b\u8a2d\u8a08\u548c\u6539\u9032\u8a08\u5283\uff0c\u4ee5\u5728\u958b\u59cb\u9805\u76ee\u4e4b\u524d\u8b58\u5225\u76f8\u95dc\u4fe1\u606f\u3002SIPOC \u81f3\u5c11\u65e9\u5728 1980 \u5e74\u4ee3\u5f8c\u671f\u7684\u5168\u9762\u8cea\u91cf\u7ba1\u7406\u8a08\u5283\u4e2d\u5c31\u5df2\u7d93\u4f7f\u7528\uff0c\u4e26\u4e14\u4eca\u5929\u7e7c\u7e8c\u7528\u65bc\u516d\u897f\u683c\u78bc\u3001\u7cbe\u76ca\u88fd\u9020\u548c\u696d\u52d9\u6d41\u7a0b\u7ba1\u7406\u3002<\/p>\n<h3 id=\"57bd\" class=\"graf graf--h3 graf-after--p\"><span id=\"What_is_SIPOC\">\u4ec0\u9ebc\u662f SIPOC\uff1f<\/span><\/h3>\n<p id=\"767f\" class=\"graf graf--p graf-after--h3\">\u9996\u5b57\u6bcd\u7e2e\u7565\u8a5e SIPOC \u4ee3\u8868\u4f9b\u61c9\u5546\u3001\u8f38\u5165\u3001\u6d41\u7a0b\u3001\u8f38\u51fa\u548c\u5ba2\u6236\u3002\u4f7f\u7528\u4f86\u81ea\u9019\u4e94\u500b\u9818\u57df\u7684\u4fe1\u606f\u5275\u5efa\u4e00\u500b\u6d41\u7a0b\u5716\uff0c\u8a72\u6d41\u7a0b\u5716\u7d66\u51fa\u4e86\u516d\u897f\u683c\u78bc\u9805\u76ee\u7684\u9ad8\u7d1a\u6982\u8ff0\u3002\u8981\u5275\u5efa SIPOC \u5716\uff0c\u60a8\u5fc5\u9808\u6307\u5b9a\u6d41\u7a0b\u7684\u4e94\u500b\u4e3b\u8981\u6d3b\u52d5\u4e26\u78ba\u5b9a\u6f5b\u5728\u7684\u4f9b\u61c9\u5546\u3001\u8f38\u5165\u3001\u8f38\u51fa\u548c\u5ba2\u6236\u3002<\/p>\n<p id=\"1c0c\" class=\"graf graf--p graf-after--p\">\u90a3\u9ebc\uff0c\u5716\u8868\u7684\u4e94\u500b\u5340\u57df\u5305\u62ec\u54ea\u4e9b\u5167\u5bb9\u5462\uff1f\u4ee5\u4e0b\u662f\u6ab8\u6aac\u6c34\u6524\u793a\u4f8b\u7684\u7c21\u77ed\u8aaa\u660e\uff1a<\/p>\n<ol class=\"postList\">\n<li id=\"235c\" class=\"graf graf--li graf-after--p\"><strong class=\"markup--strong markup--li-strong\">\u4f9b\u61c9\u5546<\/strong>\u200a\u2014\u2014\u6d41\u7a0b\u8f38\u5165\u7684\u63d0\u4f9b\u8005\uff0c\u4f8b\u5982\u96dc\u8ca8\u5e97\u3001\u5bb6\u5ead\u5546\u5e97\u3001\u5ba2\u6236\u8acb\u6c42<\/li>\n<li id=\"4b57\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u8f38\u5165<\/strong>\u200a\u2014\u2014\u5b8c\u6210\u4e00\u500b\u904e\u7a0b\u6240\u9700\u7684\u6750\u6599\u3001\u4fe1\u606f\u548c\u5176\u4ed6\u8cc7\u6e90\uff0c\u5373\u6ab8\u6aac\u6c41\u3001\u6c34\u3001\u7cd6\u3001\u51b0\u3001\u676f\u5b50\u3001\u652a\u62cc\u52fa\u3001\u5927\u6c34\u7f50\u3001\u5bb6\u5ead\u5546\u5e97\u7684\u6728\u6750\u3001\u9322\u7f50\u3001\u7e41\u5fd9\u7684\u6b65\u884c\u5340\u3001\u64cd\u4f5c\u53f0<\/li>\n<li id=\"6ae3\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u6d41\u7a0b\u200a<\/strong>\u2014\u2014\u7528\u65bc\u5c07\u6295\u5165\u8f49\u5316\u70ba\u7522\u51fa\u7684\u7d50\u69cb\u5316\u6b65\u9a5f\uff0c\u5373\u5efa\u9020\u6ab8\u6aac\u6c34\u6524\uff0c\u5c07\u5404\u7a2e\u539f\u6599\u6df7\u5408\u5728\u4e00\u500b\u7f50\u5b50\u88e1\u88fd\u4f5c\u6ab8\u6aac\u6c34\uff0c\u63a5\u53d7\u5ba2\u6236\u8a02\u55ae\uff0c\u5c07\u6ab8\u6aac\u6c34\u5f9e\u7f50\u5b50\u5012\u5230\u676f\u5b50\u88e1<\/li>\n<li id=\"07e1\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u8f38\u51fa<\/strong>\u200a\u2014\u2014\u904e\u7a0b\u7522\u751f\u7684\u7522\u54c1\u6216\u670d\u52d9\uff0c\u5373\u6ab8\u6aac\u6c34\u51b0\u93ae\u73bb\u7483\uff0c\u653e\u5728\u7f50\u5b50\u88e1\u7684\u9322<\/li>\n<li id=\"a045\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u5ba2\u6236\u200a<\/strong>\u2014\u2014\u8f38\u51fa\u7684\u63a5\u6536\u8005\uff0c\u5373\u53e3\u6e34\u7684\u884c\u4eba<\/li>\n<\/ol>\n<h3 id=\"61a8\" class=\"graf graf--h3 graf-after--li\"><span id=\"SIPOC_Diagram_at_a_Glance\">SIPOC \u5716\u4e00\u89bd<\/span><\/h3>\n<ul class=\"postList\">\n<li id=\"bdb6\" class=\"graf graf--li graf-after--h3\">\u5b9a\u7fa9\u6d41\u7a0b\u7bc4\u570d\u53ca\u5176\u8f38\u5165\u3001\u8f38\u51fa\u3001\u4f9b\u61c9\u5546\u548c\u5ba2\u6236\u7684\u9ad8\u7d1a\u6d41\u7a0b\u5716\u3002<\/li>\n<li id=\"da9d\" class=\"graf graf--li graf-after--li\">\u4ee5\u8868\u683c\u5f62\u5f0f\u8868\u793a\u6d41\u7a0b\u7684\u6d41\u7a0b\u53ca\u5176\u95dc\u9375\u5143\u7d20\u3002<\/li>\n<li id=\"9d24\" class=\"graf graf--li graf-after--li\">\u5ee3\u6cdb\u7528\u65bc\u6d41\u7a0b\u8a2d\u8a08\u548c\u6539\u9032\u8a08\u5283\u3002<\/li>\n<li id=\"9f7d\" class=\"graf graf--li graf-after--li\">\u5b83\u6709\u52a9\u65bc\u5728\u958b\u59cb\u9805\u76ee\u4e4b\u524d\u8b58\u5225\u76f8\u95dc\u4fe1\u606f\u3002<\/li>\n<\/ul>\n<figure id=\"1952\" class=\"graf graf--figure graf-after--li\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0Ob33WEVhxTH5dZTg.png\" data-image-id=\"0*Ob33WEVhxTH5dZTg.png\" data-width=\"729\" data-height=\"222\" data-is-featured=\"true\" \/><\/figure>\n<p id=\"d41e\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/166f4f62-137b-483c-99c5-2128d96b5f55.xml&amp;name=SIPOC%20Model\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/166f4f62-137b-483c-99c5-2128d96b5f55.xml&amp;name=SIPOC%20Model\">\u5728\u5716\u8868\u4e2d\u7de8\u8f2f<\/a><\/p>\n<h3 id=\"23f3\" class=\"graf graf--h3 graf-after--p\"><span id=\"How_to_Create_a_SIPOC_Diagram\">\u5982\u4f55\u5275\u5efa SIPOC \u5716\uff1f<\/span><\/h3>\n<p id=\"c274\" class=\"graf graf--p graf-after--h3\">\u901a\u904e\u7e6a\u88fd\u4e00\u500b\u5305\u542b\u4e94\u5217\u7684\u8868\u683c\uff0c\u7136\u5f8c\u5c07\u5b83\u5011\u5206\u5225\u547d\u540d\u70ba\u4f9b\u61c9\u5546\u3001\u8f38\u5165\u3001\u6d41\u7a0b\u3001\u8f38\u51fa\u548c\u5ba2\u6236\uff0c\u53ef\u4ee5\u5feb\u901f\u5275\u5efa SIPOC \u5730\u5716\u3002\u7136\u5f8c\uff0c\u60a8\u53ef\u4ee5\u5728\u76f8\u61c9\u7684\u5217\u4e2d\u6dfb\u52a0\u6bcf\u500b SIPOC \u5143\u7d20\u3002<\/p>\n<p id=\"90e0\" class=\"graf graf--p graf-after--p\">\u8207\u6d41\u7a0b\u6620\u5c04\u4e00\u6a23\uff0cSIPOC \u662f\u4e00\u500b\u5718\u968a\u7684\u52aa\u529b\u3002\u60a8\u7684\u5718\u968a\u61c9\u8a72\u5305\u62ec\u5c0d\u6d41\u7a0b\u6709\u8db3\u5920\u4e86\u89e3\u7684\u4eba\u54e1\u3002<\/p>\n<h3 id=\"a72d\" class=\"graf graf--h3 graf-after--p\"><span id=\"Seven_Steps_for_Development_SIPOC\">\u4e03\u6b65\u767c\u5c55 SIPOC<\/span><\/h3>\n<p id=\"3036\" class=\"graf graf--p graf-after--h3\">\u4ee5\u4e0b\u6b65\u9a5f\u63cf\u8ff0\u77ad\u5982\u4f55\u5728\u201c\u6c7d\u8eca\u63a1\u8cfc\u6d41\u7a0b\u201d\u793a\u4f8b\u7684\u4e0a\u4e0b\u6587\u4e2d\u8207\u60a8\u7684\u5718\u968a\u5275\u5efa SIPOC \u5730\u5716\uff1a<\/p>\n<ol class=\"postList\">\n<li id=\"875a\" class=\"graf graf--li graf-after--p\">\u70ba SIPOC \u5716\u7684\u904e\u7a0b\u5efa\u7acb\u540d\u7a31\u6216\u6a19\u984c\u3002<\/li>\n<li id=\"184b\" class=\"graf graf--li graf-after--li\">\u63cf\u8ff0\u6d41\u7a0b\u7684\u9802\u5c64\u6d41\u7a0b\u6b65\u9a5f<\/li>\n<li id=\"27ee\" class=\"graf graf--li graf-after--li\">\u586b\u5beb\u8f38\u51fa\u90e8\u5206<\/li>\n<li id=\"9d10\" class=\"graf graf--li graf-after--li\">\u8ab0\u662f\u5ba2\u6236\uff1f\u8ab0\u5c07\u5f9e\u9019\u500b\u904e\u7a0b\u4e2d\u53d7\u76ca\uff1f\u5982\u679c\u9019\u500b\u904e\u7a0b\u6c92\u6709\u6309\u8981\u6c42\u9032\u884c\uff0c\u8ab0\u6703\u611f\u5230\u4e0d\u5b89\uff1f<\/li>\n<li id=\"7e00\" class=\"graf graf--li graf-after--li\">\u5ba2\u6236\u7684\u8981\u6c42\u662f\u4ec0\u9ebc\uff1f\u5217\u51fa\u6bcf\u500b\u8f38\u51fa\u7684\u8981\u6c42<\/li>\n<li id=\"e312\" class=\"graf graf--li graf-after--li\">\u201c\u904e\u7a0b\u201d\u7684\u5916\u90e8\u8f38\u5165\u662f\u4ec0\u9ebc\uff1f\u5217\u51fa\u6bcf\u500b\u8f38\u5165\u7684\u904e\u7a0b\u4e2d\u63cf\u8ff0\u7684\u8981\u6c42<\/li>\n<li id=\"64fa\" class=\"graf graf--li graf-after--li\">\u8ab0\u63d0\u4f9b\u8f38\u5165\uff1f<\/li>\n<\/ol>\n<figure id=\"5511\" class=\"graf graf--figure graf-after--li\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0DyTALhDxQMNB6Ah0.png\" data-image-id=\"0*DyTALhDxQMNB6Ah0.png\" data-width=\"617\" data-height=\"475\" \/><\/figure>\n<p id=\"828e\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/fed15e5f-9c4b-41d3-994a-2d7a9f1c75af.xml&amp;name=SIPOC%20-%20Car%20Purchasing%20Process\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/fed15e5f-9c4b-41d3-994a-2d7a9f1c75af.xml&amp;name=SIPOC%20-%20Car%20Purchasing%20Process\">\u5728\u5716\u8868\u4e2d\u7de8\u8f2f<\/a><\/p>\n<h3 id=\"7e94\" class=\"graf graf--h3 graf-after--p\"><span id=\"SIPOC_Templates_and_SIPOC_Examples\">SIPOC \u6a21\u677f\u548c SIPOC \u793a\u4f8b<\/span><\/h3>\n<figure id=\"1c7a\" class=\"graf graf--figure graf-after--h3\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0z_tJCj-Jle1Ja20M.png\" data-image-id=\"0*z_tJCj-Jle1Ja20M.png\" data-width=\"827\" data-height=\"448\" \/><\/figure>\n<p id=\"749c\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/5120f755-dd35-4650-87a3-87d942bcdc03.xml&amp;name=SIPOC%20Process%20Mapping%20Template\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/5120f755-dd35-4650-87a3-87d942bcdc03.xml&amp;name=SIPOC%20Process%20Mapping%20Template\">\u5728\u5716\u8868\u4e2d\u7de8\u8f2f<\/a><\/p>\n<h3 id=\"48ec\" class=\"graf graf--h3 graf-after--p\"><span id=\"Another_SIPOC_Example\">\u53e6\u4e00\u500b SIPOC \u793a\u4f8b<\/span><\/h3>\n<figure id=\"20b2\" class=\"graf graf--figure graf-after--h3\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0FEUpjytICRut7BzT.png\" data-image-id=\"0*FEUpjytICRut7BzT.png\" data-width=\"981\" data-height=\"461\" \/><\/figure>\n<p id=\"f1fb\" class=\"graf graf--p graf-after--figure graf--trailing\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/28bf35bf-3834-44eb-9a1a-0fd586221561.xml&amp;name=SIPOC%20Example%20-%20Report%20of%20Problem\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/28bf35bf-3834-44eb-9a1a-0fd586221561.xml&amp;name=SIPOC%20Example%20-%20Report%20of%20Problem\">\u5728\u5716\u8868\u4e2d\u7de8\u8f2f<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body section--last\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\" \/>\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"a009\" class=\"graf graf--h3 graf--leading\"><span id=\"Create_SIPOC_Diagram_with_Online_Tool\">\u4f7f\u7528\u5728\u7dda\u5de5\u5177\u5275\u5efa SIPOC \u5716<\/span><\/h3>\n<p id=\"c870\" class=\"graf graf--p graf-after--h3\"><a class=\"markup--anchor markup--p-anchor\" href=\"http:\/\/online.visual-paradigm.com\/\" target=\"_blank\" rel=\"noopener\" data-href=\"http:\/\/online.visual-paradigm.com\">Visual Paradigm Online\u00a0<\/a>\u63d0\u4f9b\u8c50\u5bcc\u7684\u5c08\u696d\u8a2d\u8a08\u7684 SIPOC \u5716\u8868\u6a21\u677f\u96c6\u5408\u3002\u60a8\u53ef\u4ee5\u8f15\u9b06\u81ea\u5b9a\u7fa9\u4e26\u5c07\u5b83\u5011\u5305\u542b\u5728\u60a8\u7684\u6f14\u793a\u6587\u7a3f\u4e2d\u3002<\/p>\n<figure id=\"260d\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0W_cMjjljP6YrP9l1.png\" data-image-id=\"0*W_cMjjljP6YrP9l1.png\" data-width=\"1170\" data-height=\"658\" \/><\/figure>\n<p id=\"5b02\" class=\"graf graf--p graf-after--figure\">\u6700\u597d\u7684 SIPOC \u5716\u5275\u5efa\u5668 &#8211; \u5feb\u901f\u3001\u6613\u65bc\u4f7f\u7528\u4e26\u52a0\u8f09\u4e86\u5f37\u5927\u7684\u529f\u80fd\u3002<\/p>\n<figure id=\"041d\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/08EBFKicoLXeGFaTK.png\" data-image-id=\"0*8EBFKicoLXeGFaTK.png\" data-width=\"1170\" data-height=\"665\" \/><\/figure>\n<p id=\"56a7\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagramlist:proj=0&amp;new=SIPOCDiagram\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagramlist:proj=0&amp;new=SIPOCDiagram\">\u88fd\u4f5c SIPOC \u5716<\/a><\/p>\n<figure id=\"5bc4\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/tw\/wp-content\/uploads\/sites\/5\/2022\/01\/0ePAuo93HpTfdD4oK.png\" data-image-id=\"0*ePAuo93HpTfdD4oK.png\" data-width=\"1200\" data-height=\"709\" \/><\/figure>\n<ul class=\"postList\">\n<li id=\"22cc\" class=\"graf graf--li graf-after--figure\"><a class=\"markup--anchor 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