{"id":16627,"date":"2022-01-26T01:27:16","date_gmt":"2022-01-26T01:27:16","guid":{"rendered":"https:\/\/www.cybermedian.com\/in\/improve-customer-experience-with-customer-journey-map\/"},"modified":"2026-04-20T17:13:22","modified_gmt":"2026-04-20T09:13:22","slug":"improve-customer-experience-with-customer-journey-map","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/in\/improve-customer-experience-with-customer-journey-map\/","title":{"rendered":"\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u0947 \u0938\u093e\u0925 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0947\u0902"},"content":{"rendered":"<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--h3\" id=\"2f61\">\u0905\u091a\u094d\u091b\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u0914\u0930 \u0938\u0947\u0935\u093e\u090f\u0902 \u0939\u094b\u0928\u0947 \u0915\u0947 \u092c\u093e\u0935\u091c\u0942\u0926, \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u0924\u0941\u0937\u094d\u091f \u0928\u0939\u0940\u0902 \u0939\u0948\u0902, \u0932\u0949\u092f\u0932\u094d\u091f\u0940 \u0905\u092d\u0940 \u092d\u0940 \u092c\u0939\u0941\u0924 \u0915\u092e \u0939\u0948?<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"cc52\">\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u0924\u0940\u0915\u094d\u0937\u093e \u0938\u092e\u092f \u0905\u092d\u0940 \u092d\u0940 \u0932\u0902\u092c\u093e \u0939\u0948, \u092e\u0926\u0926 \u092e\u093e\u0902\u0917\u0928\u093e \u0905\u092d\u0940 \u092d\u0940 \u0915\u0920\u093f\u0928 \u0939\u0948, \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u092e\u0947\u0902 \u0915\u094b\u0908 \u0905\u0928\u0941\u092d\u0935 \u0928\u0939\u0940\u0902 \u0939\u0948, \u0915\u094b\u0908 \u0909\u091c\u094d\u091c\u0935\u0932 \u092c\u093f\u0902\u0926\u0941 \u0928\u0939\u0940\u0902 \u0939\u0948\u2026<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"c42c\">\u0915\u093f\u0924\u0928\u0940 \u092d\u0940 \u0905\u091a\u094d\u091b\u0940 \u0938\u0947\u0935\u093e \u0939\u094b, \u092b\u093f\u0930 \u092d\u0940 \u092f\u0939 \u0916\u0930\u093e\u092c \u0939\u0948?<\/li>\n<\/ul>\n<h3 class=\"graf graf--h3 graf-after--li\" id=\"d515\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094d\u092f\u093e \u0939\u0948?<\/h3>\n<blockquote class=\"graf graf--blockquote graf-after--h3\" id=\"6346\">\n<p>\u0909\u092a\u092d\u094b\u0915\u094d\u0924\u093e\u0913\u0902 \u0915\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u094b \u091c\u093e\u0928\u0928\u0947 \u0938\u0947 \u0932\u0947\u0915\u0930 \u0909\u0924\u094d\u092a\u093e\u0926 \u0916\u0930\u0940\u0926\u0928\u0947 \u0924\u0915 \u0915\u0940 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0915\u094b \u090f\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u0947 \u0930\u0942\u092a \u092e\u0947\u0902 \u0926\u0947\u0916\u093e \u091c\u093e\u0924\u093e \u0939\u0948, \u0907\u0938\u0947 \u201c\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092f\u093e\u0924\u094d\u0930\u093e\u201d \u0915\u0939\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964<\/p>\n<\/blockquote>\n<p class=\"graf graf--p graf-after--blockquote\" id=\"7482\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u093f\u0938\u0940 \u0935\u093f\u0936\u093f\u0937\u094d\u091f \u092a\u0930\u093f\u0926\u0943\u0936\u094d\u092f \u092e\u0947\u0902 \u090f\u0915 \u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u092d\u0942\u092e\u093f\u0915\u093e \u0935\u093e\u0932\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u0915\u0939\u093e\u0928\u0940 \u0915\u094b \u0935\u0930\u094d\u0923\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u093f\u092f\u093e \u091c\u093e \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u092e\u0947\u0902 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0947 \u092a\u0939\u0932\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0938\u0947 \u0932\u0947\u0915\u0930 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0947 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u0938\u094d\u092a\u0930\u094d\u0936 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0924\u0915 \u092a\u0939\u0941\u0902\u091a\u0928\u0947 \u0914\u0930 \u0905\u0902\u0924 \u092e\u0947\u0902 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0947 \u0909\u092a\u092f\u094b\u0917 \u0915\u0947 \u0938\u092e\u093e\u092a\u094d\u0924 \u0939\u094b\u0928\u0947 \u0924\u0915 \u0915\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0936\u093e\u092e\u093f\u0932 \u0915\u093f\u092f\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964<\/p>\n<p class=\"graf graf--p graf-after--p\" id=\"163f\">\u092f\u0939 \u0917\u094d\u0930\u093e\u0939\u0915 \u0914\u0930 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0947 \u092c\u0940\u091a \u092e\u0941\u0916\u094d\u092f \u0905\u0902\u0924\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u091a\u0948\u0928\u0932\u094b\u0902 \u0915\u094b \u0938\u094d\u092a\u0937\u094d\u091f \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0948, \u0914\u0930 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u091a\u0930\u0923\u094b\u0902 \u092a\u0930 \u0909\u092a\u092f\u094b\u0917\u0915\u0930\u094d\u0924\u093e \u0915\u0947 \u0935\u094d\u092f\u0935\u0939\u093e\u0930, \u0935\u093f\u091a\u093e\u0930 \u0914\u0930 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u094b \u0928\u093f\u0930\u0940\u0915\u094d\u0937\u0923 \u0914\u0930 \u0935\u093f\u0936\u094d\u0932\u0947\u0937\u0923 \u0915\u0930\u0915\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0915\u094b \u0905\u0928\u0941\u0915\u0942\u0932\u093f\u0924 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u094b \u0939\u0932 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0948\u0964<\/p>\n<p class=\"graf graf--p graf-after--p\" id=\"1fe8\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0906\u092a\u0915\u094b \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092b\u093f\u0930 \u0938\u0947 \u091c\u093e\u0928\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0924\u093e \u0939\u0948, \u0905\u092a\u0928\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094b \u092a\u0941\u0928\u0930\u094d\u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0930\u0924\u093e \u0939\u0948, \u0914\u0930 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0924\u093e \u0939\u0948 \u0915\u093f \u0939\u092e \u0939\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0924\u0915 \u0905\u0926\u094d\u0935\u093f\u0924\u0940\u092f \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u0924\u0915 \u092a\u0939\u0941\u0902\u091a\u0947\u0902\u0964<\/p>\n<blockquote class=\"graf graf--blockquote graf-after--p\" id=\"f029\">\n<p>\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u090f\u0915 \u0932\u0915\u094d\u0937\u094d\u092f \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0935\u094d\u092f\u0915\u094d\u0924\u093f \u0926\u094d\u0935\u093e\u0930\u093e \u0917\u0941\u091c\u0930\u0940 \u0917\u0908 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0915\u093e \u0926\u0943\u0936\u094d\u092f\u0940\u0915\u0930\u0923 \u0939\u0948\u0964 \u0907\u0938\u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u0947 \u0914\u0930 \u0939\u0932 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u093f\u092f\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964<\/p>\n<\/blockquote>\n<h3 class=\"graf graf--h3 graf-after--blockquote\" id=\"5372\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u093e \u090f\u0915 \u0909\u0926\u093e\u0939\u0930\u0923<\/h3>\n<p class=\"graf graf--p graf-after--h3\" id=\"ec8f\">\u0928\u093f\u092e\u094d\u0928\u0932\u093f\u0916\u093f\u0924 \u090f\u0915 \u0938\u0930\u0932 \u0909\u0926\u093e\u0939\u0930\u0923 \u0939\u0948 \u091c\u094b \u201c\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092f\u093e\u0924\u094d\u0930\u093e\u201d \u0915\u0947 \u0905\u0930\u094d\u0925 \u0915\u094b \u0938\u092e\u091d\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0939\u0948\u0964<\/p>\n<figure class=\"graf graf--figure graf-after--p\" id=\"4e86\"><img class=\"graf-image\" data-height=\"990\" data-image-id=\"0*nHORdj95HPhVTnUn.jpg\" data-is-featured=\"true\" data-width=\"1980\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0nHORdj95HPhVTnUn.jpg\"\/><\/figure>\n<ol class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"c128\">\u0924\u093e\u092a\u092e\u093e\u0928 \u0918\u091f\u0924\u093e \u0939\u0948, \u0914\u0930 \u0920\u0902\u0921\u0915 \u0927\u0940\u0930\u0947-\u0927\u0940\u0930\u0947 \u0906 \u0930\u0939\u0940 \u0939\u0948\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"504e\">\u092e\u0948\u0902 \u090f\u0915 \u0938\u0930\u094d\u0926\u093f\u092f\u094b\u0902 \u0915\u093e \u091c\u0948\u0915\u0947\u091f \u0916\u0930\u0940\u0926\u0928\u093e \u091a\u093e\u0939\u0924\u093e \u0939\u0942\u0902\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"45e0\">\u092e\u0948\u0902\u0928\u0947 \u090f\u0915 \u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0911\u0928\u0932\u093e\u0907\u0928 \u0938\u094d\u091f\u094b\u0930 \u0915\u0940 \u0916\u094b\u091c \u0915\u0940, \u0914\u0930 \u0915\u0941\u091b \u0938\u0902\u0924\u094b\u0937\u091c\u0928\u0915 \u0909\u0924\u094d\u092a\u093e\u0926 \u0922\u0942\u0902\u0922\u0947, \u091c\u093f\u0928\u0915\u0940 \u0915\u0940\u092e\u0924 400 \u0921\u0949\u0932\u0930 \u0938\u0947 500 \u0921\u0949\u0932\u0930 \u0915\u0947 \u092c\u0940\u091a \u0925\u0940<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"f6b6\">\u092e\u0948\u0902 \u0926\u0942\u0938\u0930\u0947 \u0936\u0949\u092a\u093f\u0902\u0917 \u0938\u093e\u0907\u091f\u094b\u0902 \u0915\u0940 \u091c\u093e\u0902\u091a \u0915\u0930\u0924\u093e \u0939\u0942\u0902 \u0924\u093e\u0915\u093f \u092a\u0924\u093e \u0932\u0917\u093e\u090a\u0902 \u0915\u093f \u0935\u0939\u0940 \u0935\u0938\u094d\u0924\u0941 \u0938\u0938\u094d\u0924\u0940 \u0939\u0948 \u092f\u093e \u0928\u0939\u0940\u0902<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"866d\">\u0905\u0902\u0924 \u092e\u0947\u0902, \u092e\u0948\u0902 \u092e\u0942\u0932 \u0911\u0928\u0932\u093e\u0907\u0928 \u0938\u094d\u091f\u094b\u0930 \u092a\u0930 \u0932\u094c\u091f\u093e, \u0911\u0930\u094d\u0921\u0930 \u0926\u093f\u092f\u093e \u0914\u0930 400 \u0921\u0949\u0932\u0930 \u092e\u0947\u0902 \u090f\u0915 \u091c\u0948\u0915\u0947\u091f \u0916\u0930\u0940\u0926\u0940<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"f93b\">\u0921\u093f\u0932\u0940\u0935\u0930\u0940 \u0915\u0947 \u092c\u093e\u0926, \u092e\u0941\u091d\u0947 \u0932\u0917\u093e \u0915\u093f \u092c\u0928\u093e\u0935\u091f \u0914\u0930 \u0930\u0902\u0917 \u0907\u0902\u091f\u0930\u0928\u0947\u091f \u092a\u0930 \u092b\u094b\u091f\u094b \u0915\u0947 \u092c\u0930\u093e\u092c\u0930 \u0925\u0947, \u0914\u0930 \u092e\u0948\u0902 \u0907\u0938\u0947 \u092a\u0939\u0928\u0947 \u0939\u0941\u090f \u092e\u0939\u0938\u0942\u0938 \u0915\u0930\u0924\u093e \u0939\u0942\u0902 \u0906\u0930\u093e\u092e\u0926\u093e\u092f\u0915 \u0914\u0930 \u0917\u0930\u094d\u092e\u0964 \u0905\u0917\u0932\u0940 \u092c\u093e\u0930 \u091c\u092c \u092e\u0948\u0902 \u0928\u0908 \u0915\u092a\u0921\u093c\u0947 \u0916\u0930\u0940\u0926\u0942\u0902\u0917\u093e, \u0924\u094b \u092e\u0948\u0902 \u0909\u0938\u0940 \u0938\u094d\u091f\u094b\u0930 \u0938\u0947 \u0916\u0930\u0940\u0926\u0928\u0947 \u0915\u0940 \u092f\u094b\u091c\u0928\u093e \u092c\u0928\u093e\u0924\u093e \u0939\u0942\u0902<\/li>\n<\/ol>\n<h3 class=\"graf graf--h3 graf-after--li\" id=\"5590\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u0947 \u0924\u0924\u094d\u0935<\/h3>\n<h3 class=\"graf graf--h3 graf-after--h3\" id=\"35ed\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u092c\u0928\u093e\u0928\u0947 \u0915\u0947 \u091a\u0930\u0923<\/h3>\n<p class=\"graf graf--p graf-after--h3\" id=\"7d09\">\u092e\u0948\u0902\u0928\u0947 \u090f\u0915 \u0915\u0947 \u0932\u093f\u090f \u091b\u0939 \u0938\u0930\u0932 \u091a\u0930\u0923\u094b\u0902 \u0915\u0940 \u0938\u0942\u091a\u0940 \u092c\u0928\u093e\u0908 \u0939\u0948<a class=\"markup--anchor markup--p-anchor\" data-href=\"https:\/\/www.visual-paradigm.com\/solution\/customer-experience\/customer-journey-mapping\/\" href=\"https:\/\/www.visual-paradigm.com\/solution\/customer-experience\/customer-journey-mapping\/\" rel=\"noopener\" target=\"_blank\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u092c\u0928\u093e\u0928\u093e<\/a><\/p>\n<ol class=\"postList\">\n<li class=\"graf graf--li graf-after--p\" id=\"e2df\"><strong class=\"markup--strong markup--li-strong\">\u0939\u093f\u0924\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u094b \u092d\u093e\u0917\u0940\u0926\u093e\u0930\u0940 \u0915\u0947 \u0932\u093f\u090f \u0906\u092e\u0902\u0924\u094d\u0930\u093f\u0924 \u0915\u0930\u0947\u0902\u200a<\/strong>\u2014\u200a\u092c\u0939\u0941\u0924 \u0938\u0940 \u0938\u0947\u0935\u093e\u090f\u0902 \u0914\u0930 \u0906\u0902\u0924\u0930\u093f\u0915 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e\u090f\u0902 \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0947 \u0936\u0941\u0930\u0941\u0906\u0924\u0940 \u091a\u0930\u0923 \u092e\u0947\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u0947 \u0926\u094c\u0930\u093e\u0928 \u0905\u0927\u093f\u0915 \u0906\u0930\u093e\u092e\u0926\u093e\u092f\u0915 \u0914\u0930 \u0938\u0941\u0935\u093f\u0927\u093e\u091c\u0928\u0915 \u092c\u0928\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0928\u0939\u0940\u0902 \u092c\u0928\u093e\u0908 \u0917\u0908 \u0939\u0948\u0902\u0964 \u0907\u0938\u0932\u093f\u090f, \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0938\u0947 \u092a\u0939\u0932\u0947, \u0938\u092d\u0940 \u0939\u093f\u0924\u0927\u093e\u0930\u0915\u094b\u0902 (\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u0938\u0940\u0927\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0935\u093e\u0932\u0947 \u0914\u0930 \u092a\u0940\u091b\u0947 \u0915\u0947 \u0938\u092e\u0930\u094d\u0925\u0928 \u0915\u0930\u094d\u092e\u091a\u093e\u0930\u0940 \u0936\u093e\u092e\u093f\u0932) \u0915\u094b \u0935\u093f\u091a\u093e\u0930 \u0915\u0930\u0928\u093e \u091a\u093e\u0939\u093f\u090f \u0914\u0930 \u092e\u093f\u0932\u0915\u0930 \u0915\u093e\u092e \u0915\u0930\u0928\u093e \u091a\u093e\u0939\u093f\u090f \u0924\u093e\u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u093e \u0906\u0928\u0902\u0926 \u0932\u0947 \u0938\u0915\u0947\u0902\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"9460\"><strong class=\"markup--strong markup--li-strong\">\u0932\u0915\u094d\u0937\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u0906\u0927\u093e\u0930 \u0915\u093e \u092a\u0924\u093e \u0932\u0917\u093e\u090f\u0902<\/strong>\u200a\u2014\u200a\u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u0905\u092a\u0928\u0940 \u0905\u0926\u094d\u0935\u093f\u0924\u0940\u092f \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0939\u094b\u0924\u0940 \u0939\u0948, \u0914\u0930 \u0909\u0938\u0915\u0947 \u0932\u093f\u090f \u091c\u094b \u0905\u091a\u094d\u091b\u093e \u0932\u0917\u0924\u093e \u0939\u0948, \u091c\u093f\u0938\u0915\u093e \u0927\u094d\u092f\u093e\u0928 \u0930\u0916\u0924\u093e \u0939\u0948 \u0914\u0930 \u091c\u093f\u0938\u0947 \u0928\u092b\u0930\u0924 \u0939\u0948, \u0935\u0939 \u0905\u0932\u0917-\u0905\u0932\u0917 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u092e\u0947\u0902, \u0939\u092e\u0947\u0902 \u092a\u0939\u0932\u0947 \u0932\u0915\u094d\u0937\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u092e\u0942\u0939 \u0915\u0940 \u0935\u093f\u0936\u0947\u0937\u0924\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u093e \u091a\u093e\u0939\u093f\u090f, \u0909\u0928\u0915\u0947 \u092a\u0938\u0902\u0926 \u0906\u0928\u0947 \u0935\u093e\u0932\u0947 \u0914\u0930 \u0928 \u092a\u0938\u0902\u0926 \u0906\u0928\u0947 \u0935\u093e\u0932\u0947 \u092c\u093e\u0924\u0947\u0902, \u0914\u0930 \u0909\u0928\u0915\u0947 \u0932\u093f\u090f \u0909\u0928 \u0935\u093f\u0936\u0947\u0937\u0924\u093e\u0913\u0902 \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0909\u0928\u0915\u0947 \u0932\u093f\u090f \u0909\u092a\u092f\u0941\u0915\u094d\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0930\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0939\u092e\u093e\u0930\u0947 \u0915\u0941\u091b \u0905\u0927\u093f\u0915 \u092e\u0942\u0932\u094d\u092f\u0935\u093e\u0928 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f, \u0939\u092e\u0947\u0902 \u092f\u0939 \u092a\u094d\u0930\u093e\u0925\u092e\u093f\u0915\u0924\u093e \u0926\u0947\u0928\u0940 \u091a\u093e\u0939\u093f\u090f \u0915\u093f \u0909\u0928\u0915\u0940 \u092f\u093e\u0924\u094d\u0930\u093e \u0906\u0938\u093e\u0928 \u0914\u0930 \u0905\u0927\u093f\u0915 \u0906\u0930\u093e\u092e\u0926\u093e\u092f\u0915 \u0939\u094b\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"e5d9\"><strong class=\"markup--strong markup--li-strong\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u092c\u0928\u093e\u090f\u0902<\/strong>\u200a\u2014\u200a\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0938\u093e\u092e\u093e\u0928\u094d\u092f \u0930\u0942\u092a \u0938\u0947 \u092c\u0939\u0941\u0924 \u0932\u0902\u092c\u0940 \u0914\u0930 \u091c\u091f\u093f\u0932 \u0939\u094b\u0924\u0940 \u0939\u0948, \u091c\u093f\u0938\u092e\u0947\u0902 \u0926\u0938\u094b\u0902 \u092f\u093e \u092f\u0939\u093e\u0902 \u0924\u0915 \u0915\u093f \u0938\u0948\u0915\u0921\u093c\u094b\u0902 \u0938\u094d\u092a\u0930\u094d\u0936 \u092c\u093f\u0902\u0926\u0941 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902, \u091c\u093f\u0928\u092e\u0947\u0902 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0947 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u091f\u0940\u092e, \u0935\u093f\u092d\u093e\u0917 \u0914\u0930 \u091a\u0948\u0928\u0932 \u0936\u093e\u092e\u093f\u0932 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902\u0964 \u091c\u092c \u0939\u092e \u092f\u0939 \u0935\u093f\u091a\u093e\u0930 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0915\u094c\u0928 \u0938\u0947 \u0938\u094d\u092a\u0930\u094d\u0936 \u092c\u093f\u0902\u0926\u0941 \u0938\u092c\u0938\u0947 \u0905\u0927\u093f\u0915 \u091a\u093f\u0902\u0924\u093e \u092f\u093e \u0928\u093e\u0930\u093e\u091c\u0917\u0940 \u0915\u093e \u0915\u093e\u0930\u0923 \u092c\u0928\u0924\u0947 \u0939\u0948\u0902, \u0924\u094b \u092a\u0939\u0932\u0947 \u0938\u092e\u0917\u094d\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u093e \u091a\u093f\u0924\u094d\u0930\u0923 \u0915\u0930\u0928\u093e \u092d\u0940 \u090f\u0915 \u0905\u091a\u094d\u091b\u093e \u0935\u093f\u0915\u0932\u094d\u092a \u0939\u0948\u0964 \u0939\u092e \u0907\u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u0939\u0924\u0947 \u0939\u0948\u0902\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"1eb7\"><strong class=\"markup--strong markup--li-strong\">\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u091a\u093f\u0902\u0924\u093e, \u0916\u0941\u0936\u0940 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u094b \u092a\u0939\u091a\u093e\u0928\u0947\u0902\u200a<\/strong>\u2014\u200a\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u094b \u0916\u094b\u091c\u0928\u0947 \u0915\u093e \u0938\u092c\u0938\u0947 \u0905\u091a\u094d\u091b\u093e \u0924\u0930\u0940\u0915\u093e \u0939\u0948 \u0909\u0928\u0938\u0947 \u0938\u0940\u0927\u0947 \u092a\u0942\u091b\u0928\u093e \u092f\u093e \u0909\u0928 \u0932\u094b\u0917\u094b\u0902 \u0938\u0947 \u092a\u0942\u091b\u0928\u093e \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u0928\u093f\u0930\u0902\u0924\u0930 \u0938\u0902\u092a\u0930\u094d\u0915 \u092e\u0947\u0902 \u0939\u0948\u0902\u0964 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0941\u091b \u0924\u0930\u0940\u0915\u0947 \u0917\u0939\u0928 \u0938\u093e\u0915\u094d\u0937\u093e\u0924\u094d\u0915\u093e\u0930, \u0915\u0930\u094d\u092e\u091a\u093e\u0930\u0940 \u0938\u093e\u0915\u094d\u0937\u093e\u0924\u094d\u0915\u093e\u0930 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092e\u093e\u092e\u0932\u0947 \u0935\u093f\u0936\u094d\u0932\u0947\u0937\u0923 \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0902\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"880d\"><strong class=\"markup--strong markup--li-strong\">\u092a\u0930\u093f\u0923\u093e\u092e\u094b\u0902 \u0915\u0940 \u0938\u092e\u0940\u0915\u094d\u0937\u093e \u0915\u0930\u0947\u0902 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094b \u092a\u0941\u0928\u0930\u094d\u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0930\u0947\u0902<\/strong>\u200a\u2014\u200a\u091c\u093e\u0902\u091a \u0915\u0947 \u092c\u093e\u0926, \u0939\u093f\u0924\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u0906\u0915\u093e\u0902\u0915\u094d\u0937\u093e\u0913\u0902 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u0917\u0939\u0928 \u0938\u092e\u091d \u0939\u094b\u0924\u0940 \u0939\u0948, \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0947 \u092a\u0938\u0902\u0926\u0940\u0926\u093e, \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u0938\u092e\u091d \u0914\u0930 \u092d\u0940 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u094b \u091c\u093e\u0924\u0940 \u0939\u0948\u0964 \u0938\u0939\u092e\u0924\u093f \u0915\u0947 \u092c\u093e\u0926, \u0939\u092e \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094b \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941 \u0939\u091f\u093e\u0915\u0930 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0947\u0902 \u092e\u0942\u0932\u094d\u092f \u091c\u094b\u0921\u093c\u0915\u0930 \u092a\u0941\u0928\u0930\u094d\u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0930\u0928\u093e \u0936\u0941\u0930\u0942 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 \u092a\u0941\u0928\u0930\u094d\u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0947 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u092e\u0947\u0902, \u092a\u0947\u0936\u0947\u0935\u0930 \u0938\u0939\u093e\u092f\u0915 \u091f\u0940\u092e \u0915\u0947 \u0932\u093f\u090f \u0930\u091a\u0928\u093e\u0924\u094d\u092e\u0915\u0924\u093e \u0915\u094b \u0909\u0924\u094d\u0924\u0947\u091c\u093f\u0924 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0928\u093f\u0930\u094d\u0923\u092f \u0932\u0947\u0928\u0947 \u092e\u0947\u0902 \u0906\u0938\u093e\u0928\u0940 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964<\/li>\n<li class=\"graf graf--li graf-after--li\" id=\"e4b7\"><strong class=\"markup--strong markup--li-strong\">\u0938\u0941\u0927\u093e\u0930\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u0947 \u0932\u093f\u090f \u0928\u093f\u092f\u092e\u093f\u0924 \u0938\u092e\u0940\u0915\u094d\u0937\u093e, \u092e\u093e\u092a \u0914\u0930 \u092e\u091c\u092c\u0942\u0924\u0940 \u0915\u093e \u0924\u0902\u0924\u094d\u0930<\/strong>\u200a\u2014\u200a\u090f\u0915 \u0935\u094d\u092f\u093e\u092a\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0915\u0947\u0902\u0926\u094d\u0930 \u092e\u0947\u0902 \u092e\u093e\u092a \u0914\u0930 \u092e\u091c\u092c\u0942\u0924\u0940 \u0915\u0947 \u0924\u0902\u0924\u094d\u0930 \u0939\u0948\u0902\u0964 \u0938\u092b\u0932\u0924\u093e \u0915\u0940 \u0915\u0941\u0902\u091c\u0940 \u092f\u0939 \u0939\u0948 \u0915\u093f \u092e\u093e\u092a \u0915\u0947 \u0938\u0902\u0915\u0947\u0924\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u092e\u093e\u0928\u0915 \u0938\u094d\u0925\u093e\u092a\u093f\u0924 \u0915\u0930\u0947\u0902, \u0914\u0930 \u092a\u0942\u0930\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0909\u0938\u092e\u0947\u0902 \u0906\u0928\u0947 \u0935\u093e\u0932\u0940 \u0915\u0920\u093f\u0928\u093e\u0907\u092f\u094b\u0902 \u0915\u094b \u0939\u0932 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0928\u093f\u0930\u094d\u0926\u093f\u0937\u094d\u091f \u0935\u094d\u092f\u0915\u094d\u0924\u093f \u0915\u094b \u091c\u093f\u092e\u094d\u092e\u0947\u0926\u093e\u0930 \u092c\u0928\u093e\u090f\u0902\u0964<\/li>\n<\/ol>\n<h3 class=\"graf graf--h3 graf-after--li\" id=\"a55c\">\u0911\u0928\u0932\u093e\u0907\u0928 \u0909\u092a\u0915\u0930\u0923 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0915\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u092c\u0928\u093e\u090f\u0902<\/h3>\n<p class=\"graf graf--p graf-after--h3\" id=\"5a4d\">\u0935\u093f\u091c\u0941\u0905\u0932 \u092a\u0948\u0930\u093e\u0921\u093e\u0907\u092e \u0911\u0928\u0932\u093e\u0907\u0928 (VP \u0911\u0928\u0932\u093e\u0907\u0928) \u090f\u0915 \u0911\u0928\u0932\u093e\u0907\u0928 \u0906\u0930\u0947\u0916 \u0938\u0949\u092b\u094d\u091f\u0935\u0947\u092f\u0930 \u0939\u0948 \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e, \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u091a\u093e\u0930\u094d\u091f, UML, \u092b\u094d\u0932\u094b\u091a\u093e\u0930\u094d\u091f, \u0930\u0948\u0915 \u0906\u0930\u0947\u0916, \u0938\u0902\u0917\u0920\u0928 \u0906\u0930\u0947\u0916, \u092a\u0930\u093f\u0935\u093e\u0930 \u0935\u0943\u0915\u094d\u0937, \u0908\u0906\u0930\u0921\u0940, \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930, \u0906\u0926\u093f \u0915\u093e \u0938\u092e\u0930\u094d\u0925\u0928 \u0915\u0930\u0924\u093e \u0939\u0948\u0964<\/p>\n<h4 class=\"graf graf--h4 graf-after--p\" id=\"ddfd\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f \u0914\u0930 \u0909\u0926\u093e\u0939\u0930\u0923:<\/h4>\n<figure class=\"graf graf--figure graf-after--h4\" id=\"fd94\"><img class=\"graf-image\" data-height=\"630\" data-image-id=\"0*bvnahNlZS8B-_8dQ.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0bvnahNlZS8B-_8dQ.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"c5d4\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Customer%20Journey%20Mapping&amp;template=\/repository\/d2074db4-7801-450f-9d20-e9c4d4f73b60.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Customer%20Journey%20Mapping&amp;template=\/repository\/d2074db4-7801-450f-9d20-e9c4d4f73b60.xml\" rel=\"noopener\" target=\"_blank\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"b8b2\"><img class=\"graf-image\" data-height=\"760\" data-image-id=\"0*iE1Hh0MfLmIr6APh.png\" data-width=\"1346\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0iE1Hh0MfLmIr6APh.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"81c7\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Travel%20Agency&amp;template=\/repository\/829fa14d-7ca1-4443-90d7-d6da6deace3c.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Travel%20Agency&amp;template=\/repository\/829fa14d-7ca1-4443-90d7-d6da6deace3c.xml\" rel=\"noopener\" target=\"_blank\">\u0911\u0928\u0932\u093e\u0907\u0928 \u092f\u093e\u0924\u094d\u0930\u093e \u090f\u091c\u0947\u0902\u0938\u0940<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"8f44\"><img class=\"graf-image\" data-height=\"979\" data-image-id=\"0*Yqh11qz2l_jKBTaB.png\" data-width=\"1378\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0Yqh11qz2l_jKBTaB.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"0512\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Shop&amp;template=\/repository\/302c3f5a-5392-4d69-a68d-dadd0887573e.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Shop&amp;template=\/repository\/302c3f5a-5392-4d69-a68d-dadd0887573e.xml\" rel=\"noopener\" target=\"_blank\">\u0911\u0928\u0932\u093e\u0907\u0928 \u0926\u0941\u0915\u093e\u0928<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"3265\"><img class=\"graf-image\" data-height=\"980\" data-image-id=\"0*pylebl1nf7icVajA.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0pylebl1nf7icVajA.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"a726\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Banking%20Password%20Recovery&amp;template=\/repository\/3857f8b2-9a6e-4be5-b9e6-2aeafb40bcf3.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Online%20Banking%20Password%20Recovery&amp;template=\/repository\/3857f8b2-9a6e-4be5-b9e6-2aeafb40bcf3.xml\" rel=\"noopener\" target=\"_blank\">\u0911\u0928\u0932\u093e\u0907\u0928 \u092c\u0948\u0902\u0915\u093f\u0902\u0917 \u092a\u093e\u0938\u0935\u0930\u094d\u0921 \u092a\u0941\u0928\u0930\u094d\u092a\u094d\u0930\u093e\u092a\u094d\u0924\u093f<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"568d\"><img class=\"graf-image\" data-height=\"866\" data-image-id=\"0*aLH3zEl_DcQm8rVM.png\" data-width=\"962\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0aLH3zEl_DcQm8rVM.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"9552\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=On-site%20Oven%20Repair%20Service&amp;template=\/repository\/3d5809f5-2f81-441d-bfa8-48588cb13d31.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=On-site%20Oven%20Repair%20Service&amp;template=\/repository\/3d5809f5-2f81-441d-bfa8-48588cb13d31.xml\" rel=\"noopener\" target=\"_blank\">\u0938\u094d\u0925\u093e\u0928 \u092a\u0930 \u0913\u0935\u0928 \u092e\u0930\u092e\u094d\u092e\u0924 \u0938\u0947\u0935\u093e<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"c05e\"><img class=\"graf-image\" data-height=\"912\" data-image-id=\"0*Ic0nqOGSQo1hQ2FL.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0Ic0nqOGSQo1hQ2FL.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"8a5e\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Library&amp;template=\/repository\/1c35e517-6b8a-47b0-a9b9-ba77ea4a1205.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Library&amp;template=\/repository\/1c35e517-6b8a-47b0-a9b9-ba77ea4a1205.xml\" rel=\"noopener\" target=\"_blank\">\u092a\u0941\u0938\u094d\u0924\u0915\u093e\u0932\u092f<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"ea4f\"><img class=\"graf-image\" data-height=\"822\" data-image-id=\"0*VFSJGXhSuWKyi8lP.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0VFSJGXhSuWKyi8lP.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"f7db\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Hospital&amp;template=\/repository\/191de27f-61f0-4d3e-b2b4-63d72c40ec97.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Hospital&amp;template=\/repository\/191de27f-61f0-4d3e-b2b4-63d72c40ec97.xml\" rel=\"noopener\" target=\"_blank\">\u0905\u0938\u094d\u092a\u0924\u093e\u0932<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"4a78\"><img class=\"graf-image\" data-height=\"786\" data-image-id=\"0*IA43izuyY3KQVyHH.png\" data-width=\"1652\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0IA43izuyY3KQVyHH.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"07fe\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=General%20Sales%20Lifecycle%20Template%202&amp;template=\/repository\/fa600a39-b7b1-49a4-a4a3-adcd6f4e8f24.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=General%20Sales%20Lifecycle%20Template%202&amp;template=\/repository\/fa600a39-b7b1-49a4-a4a3-adcd6f4e8f24.xml\" rel=\"noopener\" target=\"_blank\">\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092c\u093f\u0915\u094d\u0930\u0940 \u091c\u0940\u0935\u0928 \u091a\u0915\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f 2<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"3318\"><img class=\"graf-image\" data-height=\"746\" data-image-id=\"0*zfGLjbI_CaC4a5av.png\" data-width=\"1652\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0zfGLjbI_CaC4a5av.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"35a8\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=General%20Sales%20Lifecycle%20Template&amp;template=\/repository\/31d09e62-dcde-42be-ace4-20b6e23cf68b.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=General%20Sales%20Lifecycle%20Template&amp;template=\/repository\/31d09e62-dcde-42be-ace4-20b6e23cf68b.xml\" rel=\"noopener\" target=\"_blank\">\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092c\u093f\u0915\u094d\u0930\u0940 \u091c\u0940\u0935\u0928 \u091a\u0915\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"5646\"><img class=\"graf-image\" data-height=\"1134\" data-image-id=\"0*obvxvdqqHolKs296.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0obvxvdqqHolKs296.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"94ea\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Detailed%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/71c89058-9ba9-43ab-9bea-12a87a85e61c.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Detailed%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/71c89058-9ba9-43ab-9bea-12a87a85e61c.xml\" rel=\"noopener\" target=\"_blank\">\u0935\u093f\u0938\u094d\u0924\u0943\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/a><\/li>\n<\/ul>\n<figure 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data-height=\"900\" data-image-id=\"0*kd9ZAv8Z7LigyfL8.png\" data-width=\"1422\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0kd9ZAv8Z7LigyfL8.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"8216\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Buy%20TV%20Online&amp;template=\/repository\/92478c9d-bf20-437e-8db9-85abbb712605.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Buy%20TV%20Online&amp;template=\/repository\/92478c9d-bf20-437e-8db9-85abbb712605.xml\" rel=\"noopener\" target=\"_blank\">\u0911\u0928\u0932\u093e\u0907\u0928 \u091f\u0940\u0935\u0940 \u0916\u0930\u0940\u0926\u0947\u0902<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"05b3\"><img class=\"graf-image\" data-height=\"630\" data-image-id=\"0*ohShGHsR0qw3nId0.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0ohShGHsR0qw3nId0.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"1729\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Basic%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/197e09d9-beda-4071-9345-2f7751725d84.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Basic%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/197e09d9-beda-4071-9345-2f7751725d84.xml\" rel=\"noopener\" target=\"_blank\">\u092e\u0942\u0932 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"3883\"><img class=\"graf-image\" data-height=\"536\" data-image-id=\"0*uQ0wLVbZ9eOJ_qDF.png\" data-width=\"962\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0uQ0wLVbZ9eOJ_qDF.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"e025\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Sales%20Support&amp;template=\/repository\/0e5c47bb-164c-4948-b205-d0e655714849.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Sales%20Support&amp;template=\/repository\/0e5c47bb-164c-4948-b205-d0e655714849.xml\" rel=\"noopener\" target=\"_blank\">\u092c\u093f\u0915\u094d\u0930\u0940 \u0938\u092e\u0930\u094d\u0925\u0928<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"29e3\"><img class=\"graf-image\" data-height=\"714\" data-image-id=\"0*Jdc1k2DEUNsLmnHy.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0Jdc1k2DEUNsLmnHy.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure\" id=\"41de\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Standard%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/6c0510fa-8947-4a5e-acc2-826b88f52ed0.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Standard%20Customer%20Journey%20Map%20Template&amp;template=\/repository\/6c0510fa-8947-4a5e-acc2-826b88f52ed0.xml\" rel=\"noopener\" target=\"_blank\">\u092e\u093e\u0928\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/a><\/li>\n<\/ul>\n<figure class=\"graf graf--figure graf-after--li\" id=\"a600\"><img class=\"graf-image\" data-height=\"660\" data-image-id=\"0*TkkT_JoQNVpPbu8Y.png\" data-width=\"1192\" decoding=\"async\" src=\"https:\/\/www.cybermedian.com\/wp-content\/uploads\/2022\/01\/0TkkT_JoQNVpPbu8Y.png\"\/><\/figure>\n<ul class=\"postList\">\n<li class=\"graf graf--li graf-after--figure graf--trailing\" id=\"7d0c\"><a class=\"markup--anchor markup--li-anchor\" data-href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Touchpoints%20Templates&amp;template=\/repository\/0ba84bab-1896-4a43-8381-c9260deb120b.xml\" href=\"https:\/\/online.visual-paradigm.com\/cjm.jsp#process-map:proj=0&amp;create&amp;name=Touchpoints%20Templates&amp;template=\/repository\/0ba84bab-1896-4a43-8381-c9260deb120b.xml\" rel=\"noopener\" target=\"_blank\">\u091f\u091a\u092a\u0949\u0907\u0902\u091f \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The customer journey map can be used to describe the story of a certain role customer in a specific scenario. Including customers from the first contact with the product, touching the various touch points of the product, and ending the use of the product at the end.<\/p>\n","protected":false},"author":1,"featured_media":16628,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[11,13,15],"tags":[52,63,62,53],"class_list":["post-16627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lean-approach","category-online-diagrams","category-strategic-planning","tag-cn-done","tag-es-done","tag-ja-done","tag-tw-done"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u0947 \u0938\u093e\u0925 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0947\u0902 - Cybermedian Indian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cybermedian.com\/in\/improve-customer-experience-with-customer-journey-map\/\" \/>\n<meta property=\"og:locale\" content=\"hi_IN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0937\u0924\u094d\u0930 \u0915\u0947 \u0938\u093e\u0925 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0947\u0902 - Cybermedian Indian\" \/>\n<meta property=\"og:description\" content=\"The customer journey map can be used to describe the story of a certain role customer in a specific scenario. 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