{"id":6122,"date":"2022-01-26T01:49:12","date_gmt":"2022-01-26T01:49:12","guid":{"rendered":"https:\/\/www.cybermedian.com\/cn\/?p=6122"},"modified":"2026-04-20T09:13:13","modified_gmt":"2026-04-20T09:13:13","slug":"%e6%9c%80%e4%bd%b3%e6%8c%81%e7%bb%ad%e6%94%b9%e8%bf%9b%e5%b7%a5%e5%85%b7%ef%bc%9a%e4%bb%80%e4%b9%88%e6%98%af-sipoc%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.cybermedian.com\/cn\/the-best-continuous-improvement-tool-what-is-sipoc\/","title":{"rendered":"\u6700\u4f73\u6301\u7eed\u6539\u8fdb\u5de5\u5177\uff1a\u4ec0\u4e48\u662f SIPOC\uff1f"},"content":{"rendered":"<section class=\"section section--body section--first\">\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<p id=\"4964\" class=\"graf graf--p graf-after--h3\">SIPOC \u662f\u4e00\u79cd\u4ee5\u8868\u683c\u5f62\u5f0f\u6c47\u603b\u4e00\u4e2a\u6216\u591a\u4e2a\u6d41\u7a0b\u7684\u8f93\u5165\u548c\u8f93\u51fa\u7684\u5de5\u5177\u3002\u5b83\u5e7f\u6cdb\u7528\u4e8e\u6d41\u7a0b\u8bbe\u8ba1\u548c\u6539\u8fdb\u8ba1\u5212\uff0c\u4ee5\u5728\u5f00\u59cb\u9879\u76ee\u4e4b\u524d\u8bc6\u522b\u76f8\u5173\u4fe1\u606f\u3002SIPOC \u81f3\u5c11\u65e9\u5728 1980 \u5e74\u4ee3\u540e\u671f\u7684\u5168\u9762\u8d28\u91cf\u7ba1\u7406\u8ba1\u5212\u4e2d\u5c31\u5df2\u7ecf\u4f7f\u7528\uff0c\u5e76\u4e14\u4eca\u5929\u7ee7\u7eed\u7528\u4e8e\u516d\u897f\u683c\u7801\u3001\u7cbe\u76ca\u5236\u9020\u548c\u4e1a\u52a1\u6d41\u7a0b\u7ba1\u7406\u3002<\/p>\n<h3 id=\"57bd\" class=\"graf graf--h3 graf-after--p\"><span id=\"What_is_SIPOC\">\u4ec0\u4e48\u662f SIPOC\uff1f<\/span><\/h3>\n<p id=\"767f\" class=\"graf graf--p graf-after--h3\">\u9996\u5b57\u6bcd\u7f29\u7565\u8bcd SIPOC \u4ee3\u8868\u4f9b\u5e94\u5546\u3001\u8f93\u5165\u3001\u6d41\u7a0b\u3001\u8f93\u51fa\u548c\u5ba2\u6237\u3002\u4f7f\u7528\u6765\u81ea\u8fd9\u4e94\u4e2a\u9886\u57df\u7684\u4fe1\u606f\u521b\u5efa\u4e00\u4e2a\u6d41\u7a0b\u56fe\uff0c\u8be5\u6d41\u7a0b\u56fe\u7ed9\u51fa\u4e86\u516d\u897f\u683c\u7801\u9879\u76ee\u7684\u9ad8\u7ea7\u6982\u8ff0\u3002\u8981\u521b\u5efa SIPOC \u56fe\uff0c\u60a8\u5fc5\u987b\u6307\u5b9a\u6d41\u7a0b\u7684\u4e94\u4e2a\u4e3b\u8981\u6d3b\u52a8\u5e76\u786e\u5b9a\u6f5c\u5728\u7684\u4f9b\u5e94\u5546\u3001\u8f93\u5165\u3001\u8f93\u51fa\u548c\u5ba2\u6237\u3002<\/p>\n<p id=\"1c0c\" class=\"graf graf--p graf-after--p\">\u90a3\u4e48\uff0c\u56fe\u8868\u7684\u4e94\u4e2a\u533a\u57df\u5305\u62ec\u54ea\u4e9b\u5185\u5bb9\u5462\uff1f\u4ee5\u4e0b\u662f\u67e0\u6aac\u6c34\u644a\u793a\u4f8b\u7684\u7b80\u77ed\u8bf4\u660e\uff1a<\/p>\n<ol class=\"postList\">\n<li id=\"235c\" class=\"graf graf--li graf-after--p\"><strong class=\"markup--strong markup--li-strong\">\u4f9b\u5e94\u5546<\/strong>\u200a\u2014\u2014\u6d41\u7a0b\u8f93\u5165\u7684\u63d0\u4f9b\u8005\uff0c\u4f8b\u5982\u6742\u8d27\u5e97\u3001\u5bb6\u5ead\u5546\u5e97\u3001\u5ba2\u6237\u8bf7\u6c42<\/li>\n<li id=\"4b57\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u8f93\u5165<\/strong>\u200a\u2014\u2014\u5b8c\u6210\u4e00\u4e2a\u8fc7\u7a0b\u6240\u9700\u7684\u6750\u6599\u3001\u4fe1\u606f\u548c\u5176\u4ed6\u8d44\u6e90\uff0c\u5373\u67e0\u6aac\u6c41\u3001\u6c34\u3001\u7cd6\u3001\u51b0\u3001\u676f\u5b50\u3001\u6405\u62cc\u52fa\u3001\u5927\u6c34\u7f50\u3001\u5bb6\u5ead\u5546\u5e97\u7684\u6728\u6750\u3001\u94b1\u7f50\u3001\u7e41\u5fd9\u7684\u6b65\u884c\u533a\u3001\u64cd\u4f5c\u53f0<\/li>\n<li id=\"6ae3\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u6d41\u7a0b\u200a<\/strong>\u2014\u2014\u7528\u4e8e\u5c06\u6295\u5165\u8f6c\u5316\u4e3a\u4ea7\u51fa\u7684\u7ed3\u6784\u5316\u6b65\u9aa4\uff0c\u5373\u5efa\u9020\u67e0\u6aac\u6c34\u644a\uff0c\u5c06\u5404\u79cd\u539f\u6599\u6df7\u5408\u5728\u4e00\u4e2a\u7f50\u5b50\u91cc\u5236\u4f5c\u67e0\u6aac\u6c34\uff0c\u63a5\u53d7\u5ba2\u6237\u8ba2\u5355\uff0c\u5c06\u67e0\u6aac\u6c34\u4ece\u7f50\u5b50\u5012\u5230\u676f\u5b50\u91cc<\/li>\n<li id=\"07e1\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u8f93\u51fa<\/strong>\u200a\u2014\u2014\u8fc7\u7a0b\u4ea7\u751f\u7684\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u5373\u67e0\u6aac\u6c34\u51b0\u9547\u73bb\u7483\uff0c\u653e\u5728\u7f50\u5b50\u91cc\u7684\u94b1<\/li>\n<li id=\"a045\" class=\"graf graf--li graf-after--li\"><strong class=\"markup--strong markup--li-strong\">\u5ba2\u6237\u200a<\/strong>\u2014\u2014\u8f93\u51fa\u7684\u63a5\u6536\u8005\uff0c\u5373\u53e3\u6e34\u7684\u884c\u4eba<\/li>\n<\/ol>\n<h3 id=\"61a8\" class=\"graf graf--h3 graf-after--li\"><span id=\"SIPOC_Diagram_at_a_Glance\">SIPOC \u56fe\u4e00\u89c8<\/span><\/h3>\n<ul class=\"postList\">\n<li id=\"bdb6\" class=\"graf graf--li graf-after--h3\">\u5b9a\u4e49\u6d41\u7a0b\u8303\u56f4\u53ca\u5176\u8f93\u5165\u3001\u8f93\u51fa\u3001\u4f9b\u5e94\u5546\u548c\u5ba2\u6237\u7684\u9ad8\u7ea7\u6d41\u7a0b\u56fe\u3002<\/li>\n<li id=\"da9d\" class=\"graf graf--li graf-after--li\">\u4ee5\u8868\u683c\u5f62\u5f0f\u8868\u793a\u6d41\u7a0b\u7684\u6d41\u7a0b\u53ca\u5176\u5173\u952e\u5143\u7d20\u3002<\/li>\n<li id=\"9d24\" class=\"graf graf--li graf-after--li\">\u5e7f\u6cdb\u7528\u4e8e\u6d41\u7a0b\u8bbe\u8ba1\u548c\u6539\u8fdb\u8ba1\u5212\u3002<\/li>\n<li id=\"9f7d\" class=\"graf graf--li graf-after--li\">\u5b83\u6709\u52a9\u4e8e\u5728\u5f00\u59cb\u9879\u76ee\u4e4b\u524d\u8bc6\u522b\u76f8\u5173\u4fe1\u606f\u3002<\/li>\n<\/ul>\n<figure id=\"1952\" class=\"graf graf--figure graf-after--li\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0Ob33WEVhxTH5dZTg.png\" data-image-id=\"0*Ob33WEVhxTH5dZTg.png\" data-width=\"729\" data-height=\"222\" data-is-featured=\"true\" \/><\/figure>\n<p id=\"d41e\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/166f4f62-137b-483c-99c5-2128d96b5f55.xml&amp;name=SIPOC%20Model\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/166f4f62-137b-483c-99c5-2128d96b5f55.xml&amp;name=SIPOC%20Model\">\u5728\u56fe\u8868\u4e2d\u7f16\u8f91<\/a><\/p>\n<h3 id=\"23f3\" class=\"graf graf--h3 graf-after--p\"><span id=\"How_to_Create_a_SIPOC_Diagram\">\u5982\u4f55\u521b\u5efa SIPOC \u56fe\uff1f<\/span><\/h3>\n<p id=\"c274\" class=\"graf graf--p graf-after--h3\">\u901a\u8fc7\u7ed8\u5236\u4e00\u4e2a\u5305\u542b\u4e94\u5217\u7684\u8868\u683c\uff0c\u7136\u540e\u5c06\u5b83\u4eec\u5206\u522b\u547d\u540d\u4e3a\u4f9b\u5e94\u5546\u3001\u8f93\u5165\u3001\u6d41\u7a0b\u3001\u8f93\u51fa\u548c\u5ba2\u6237\uff0c\u53ef\u4ee5\u5feb\u901f\u521b\u5efa SIPOC \u5730\u56fe\u3002\u7136\u540e\uff0c\u60a8\u53ef\u4ee5\u5728\u76f8\u5e94\u7684\u5217\u4e2d\u6dfb\u52a0\u6bcf\u4e2a SIPOC \u5143\u7d20\u3002<\/p>\n<p id=\"90e0\" class=\"graf graf--p graf-after--p\">\u4e0e\u6d41\u7a0b\u6620\u5c04\u4e00\u6837\uff0cSIPOC \u662f\u4e00\u4e2a\u56e2\u961f\u7684\u52aa\u529b\u3002\u60a8\u7684\u56e2\u961f\u5e94\u8be5\u5305\u62ec\u5bf9\u6d41\u7a0b\u6709\u8db3\u591f\u4e86\u89e3\u7684\u4eba\u5458\u3002<\/p>\n<h3 id=\"a72d\" class=\"graf graf--h3 graf-after--p\"><span id=\"Seven_Steps_for_Development_SIPOC\">\u4e03\u6b65\u53d1\u5c55 SIPOC<\/span><\/h3>\n<p id=\"3036\" class=\"graf graf--p graf-after--h3\">\u4ee5\u4e0b\u6b65\u9aa4\u63cf\u8ff0\u4e86\u5982\u4f55\u5728\u201c\u6c7d\u8f66\u91c7\u8d2d\u6d41\u7a0b\u201d\u793a\u4f8b\u7684\u4e0a\u4e0b\u6587\u4e2d\u4e0e\u60a8\u7684\u56e2\u961f\u521b\u5efa SIPOC \u5730\u56fe\uff1a<\/p>\n<ol class=\"postList\">\n<li id=\"875a\" class=\"graf graf--li graf-after--p\">\u4e3a SIPOC \u56fe\u7684\u8fc7\u7a0b\u5efa\u7acb\u540d\u79f0\u6216\u6807\u9898\u3002<\/li>\n<li id=\"184b\" class=\"graf graf--li graf-after--li\">\u63cf\u8ff0\u6d41\u7a0b\u7684\u9876\u5c42\u6d41\u7a0b\u6b65\u9aa4<\/li>\n<li id=\"27ee\" class=\"graf graf--li graf-after--li\">\u586b\u5199\u8f93\u51fa\u90e8\u5206<\/li>\n<li id=\"9d10\" class=\"graf graf--li graf-after--li\">\u8c01\u662f\u5ba2\u6237\uff1f\u8c01\u5c06\u4ece\u8fd9\u4e2a\u8fc7\u7a0b\u4e2d\u53d7\u76ca\uff1f\u5982\u679c\u8fd9\u4e2a\u8fc7\u7a0b\u6ca1\u6709\u6309\u8981\u6c42\u8fdb\u884c\uff0c\u8c01\u4f1a\u611f\u5230\u4e0d\u5b89\uff1f<\/li>\n<li id=\"7e00\" class=\"graf graf--li graf-after--li\">\u5ba2\u6237\u7684\u8981\u6c42\u662f\u4ec0\u4e48\uff1f\u5217\u51fa\u6bcf\u4e2a\u8f93\u51fa\u7684\u8981\u6c42<\/li>\n<li id=\"e312\" class=\"graf graf--li graf-after--li\">\u201c\u8fc7\u7a0b\u201d\u7684\u5916\u90e8\u8f93\u5165\u662f\u4ec0\u4e48\uff1f\u5217\u51fa\u6bcf\u4e2a\u8f93\u5165\u7684\u8fc7\u7a0b\u4e2d\u63cf\u8ff0\u7684\u8981\u6c42<\/li>\n<li id=\"64fa\" class=\"graf graf--li graf-after--li\">\u8c01\u63d0\u4f9b\u8f93\u5165\uff1f<\/li>\n<\/ol>\n<figure id=\"5511\" class=\"graf graf--figure graf-after--li\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0DyTALhDxQMNB6Ah0.png\" data-image-id=\"0*DyTALhDxQMNB6Ah0.png\" data-width=\"617\" data-height=\"475\" \/><\/figure>\n<p id=\"828e\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/fed15e5f-9c4b-41d3-994a-2d7a9f1c75af.xml&amp;name=SIPOC%20-%20Car%20Purchasing%20Process\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/fed15e5f-9c4b-41d3-994a-2d7a9f1c75af.xml&amp;name=SIPOC%20-%20Car%20Purchasing%20Process\">\u5728\u56fe\u8868\u4e2d\u7f16\u8f91<\/a><\/p>\n<h3 id=\"7e94\" class=\"graf graf--h3 graf-after--p\"><span id=\"SIPOC_Templates_and_SIPOC_Examples\">SIPOC \u6a21\u677f\u548c SIPOC \u793a\u4f8b<\/span><\/h3>\n<figure id=\"1c7a\" class=\"graf graf--figure graf-after--h3\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0z_tJCj-Jle1Ja20M.png\" data-image-id=\"0*z_tJCj-Jle1Ja20M.png\" data-width=\"827\" data-height=\"448\" \/><\/figure>\n<p id=\"749c\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/5120f755-dd35-4650-87a3-87d942bcdc03.xml&amp;name=SIPOC%20Process%20Mapping%20Template\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=BlockDiagram&amp;gallery=\/repository\/5120f755-dd35-4650-87a3-87d942bcdc03.xml&amp;name=SIPOC%20Process%20Mapping%20Template\">\u5728\u56fe\u8868\u4e2d\u7f16\u8f91<\/a><\/p>\n<h3 id=\"48ec\" class=\"graf graf--h3 graf-after--p\"><span id=\"Another_SIPOC_Example\">\u53e6\u4e00\u4e2a SIPOC \u793a\u4f8b<\/span><\/h3>\n<figure id=\"20b2\" class=\"graf graf--figure graf-after--h3\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0FEUpjytICRut7BzT.png\" data-image-id=\"0*FEUpjytICRut7BzT.png\" data-width=\"981\" data-height=\"461\" \/><\/figure>\n<p id=\"f1fb\" class=\"graf graf--p graf-after--figure graf--trailing\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/28bf35bf-3834-44eb-9a1a-0fd586221561.xml&amp;name=SIPOC%20Example%20-%20Report%20of%20Problem\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/diagrams.visual-paradigm.com\/#diagram:proj=0&amp;type=Flowchart\/SwimlaneDiagram&amp;gallery=\/repository\/28bf35bf-3834-44eb-9a1a-0fd586221561.xml&amp;name=SIPOC%20Example%20-%20Report%20of%20Problem\">\u5728\u56fe\u8868\u4e2d\u7f16\u8f91<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section section--body section--last\">\n<div class=\"section-divider\">\n<hr class=\"section-divider\" \/>\n<\/div>\n<div class=\"section-content\">\n<div class=\"section-inner sectionLayout--insetColumn\">\n<h3 id=\"a009\" class=\"graf graf--h3 graf--leading\"><span id=\"Create_SIPOC_Diagram_with_Online_Tool\">\u4f7f\u7528\u5728\u7ebf\u5de5\u5177\u521b\u5efa SIPOC \u56fe<\/span><\/h3>\n<p id=\"c870\" class=\"graf graf--p graf-after--h3\"><a class=\"markup--anchor markup--p-anchor\" href=\"http:\/\/online.visual-paradigm.com\/\" target=\"_blank\" rel=\"noopener\" data-href=\"http:\/\/online.visual-paradigm.com\">Visual Paradigm Online\u00a0<\/a>\u63d0\u4f9b\u4e30\u5bcc\u7684\u4e13\u4e1a\u8bbe\u8ba1\u7684 SIPOC \u56fe\u8868\u6a21\u677f\u96c6\u5408\u3002\u60a8\u53ef\u4ee5\u8f7b\u677e\u81ea\u5b9a\u4e49\u5e76\u5c06\u5b83\u4eec\u5305\u542b\u5728\u60a8\u7684\u6f14\u793a\u6587\u7a3f\u4e2d\u3002<\/p>\n<figure id=\"260d\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0W_cMjjljP6YrP9l1.png\" data-image-id=\"0*W_cMjjljP6YrP9l1.png\" data-width=\"1170\" data-height=\"658\" \/><\/figure>\n<p id=\"5b02\" class=\"graf graf--p graf-after--figure\">\u6700\u597d\u7684 SIPOC \u56fe\u521b\u5efa\u5668 &#8211; \u5feb\u901f\u3001\u6613\u4e8e\u4f7f\u7528\u5e76\u52a0\u8f7d\u4e86\u5f3a\u5927\u7684\u529f\u80fd\u3002<\/p>\n<figure id=\"041d\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/08EBFKicoLXeGFaTK.png\" data-image-id=\"0*8EBFKicoLXeGFaTK.png\" data-width=\"1170\" data-height=\"665\" \/><\/figure>\n<p id=\"56a7\" class=\"graf graf--p graf-after--figure\"><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagramlist:proj=0&amp;new=SIPOCDiagram\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/online.visual-paradigm.com\/diagrams.jsp#diagramlist:proj=0&amp;new=SIPOCDiagram\">\u5236\u4f5c SIPOC \u56fe<\/a><\/p>\n<figure id=\"5bc4\" class=\"graf graf--figure graf-after--p\"><img decoding=\"async\" class=\"graf-image\" src=\"https:\/\/www.cybermedian.com\/cn\/wp-content\/uploads\/sites\/6\/2022\/01\/0ePAuo93HpTfdD4oK.png\" data-image-id=\"0*ePAuo93HpTfdD4oK.png\" data-width=\"1200\" data-height=\"709\" \/><\/figure>\n<ul class=\"postList\">\n<li id=\"22cc\" class=\"graf graf--li graf-after--figure\"><a class=\"markup--anchor 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